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Metasys Technologies, Inc.

Senior On-Site Service Specialist

charleston, SC

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Job description

Print Services AssociateSeeking a reliable, professional, and customer-focused Print Services Associate. The role focuses on high-volume printing, copying, document imaging, finishing, mail/shipping, and general onsite support. The ideal candidate will have a strong print/copy background, work independently, and provide excellent customer service.Key ResponsibilitiesOperate high-volume copiers, printers, scanners, and document imaging systems.Perform printing, copying, scanning, binding, finishing, cutting, stapling, and related print production tasks.Operate document imaging software, MS Office, email, and document management systems.Perform quality checks, clear paper jams, and coordinate equipment service calls with technicians.Maintain daily meter readings, service logs, inventory records, and management reports.Ship and receive materials, sort and distribute mail, packages, and supplies.Operate postage meters, fax machines, paper cutters, shrink-wrap machines, and other finishing equipment.Calculate job charges and maintain billing or job-tracking logs as required.Deliver completed print jobs and materials to designated locations.Maintain clean, organized, and well-stocked copier and work areas.Provide customer support by answering questions regarding job status and print requests.Assist with conference/meeting room setup, building moves, light maintenance, filing, and other facility support as assigned.Work independently while prioritizing multiple customer requests and meeting deadlines.May occasionally work overtime, including nights or weekends, based on business needs.QualificationsHigh school diploma/GED required.1–2 years of related print, copy center, document services, or office services experience preferred.High-volume printing/copying and finishing experience strongly preferred.Strong customer service and communication skills.Good PC, MS Office, organizational, mathematical, and filing skills.Ability to operate office machines, production equipment, and basic technical equipment.Must be able to work independently and reliably in a fast-paced environment.Ability to lift and move up to 50 lbs.Metasys Technologies/NVISH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Worksite address

charleston, SC, 29401, US

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