About this opportunity
Jackson Health System lists this Senior Operational Excellence Analyst opportunity in miami, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Senior Operational Excellence Analyst
The Senior Operational Excellence Analyst independently leads process improvement and continuous improvement initiatives across clinical and administrative operations, applying Lean Six Sigma methodologies to identify inefficiencies, redesign workflows, and deliver measurable, sustainable performance gains. This role serves as a subject-matter expert (SME) within the department, mentoring Analysts and coordinating with stakeholders across multiple service lines. In addition to leading process improvement work, the Senior Analyst provides advanced project management support, helping structure, govern, and track multi-stakeholder initiative. This position blends hands-on improvement leadership with the project discipline needed to sustain a high-performing team.
Duties and Responsibilities
Independently lead process improvement initiatives across clinical and administrative operations, applying Lean Six Sigma methodologies and tools to initiatives across multiple Service Lines, J35, and strategic projects, ensuring alignment with organizational quality and performance standards.
Lead process mapping and workflow analysis sessions, including more complex or cross-departmental initiatives, to identify inefficiencies, waste, bottlenecks, and improvement opportunities.
Plan and facilitate Kaizen events and continuous improvement workshops, guiding cross-functional teams through root cause analysis, solution design, pilot testing, and sustainment planning.
Apply DMAIC and other Lean Six Sigma frameworks to structure and lead improvement projects from problem definition through implementation and control/sustainment, selecting the appropriate tools and methods based on project complexity.
Conduct data analysis, including root cause to identify trends, establish baseline performance, validate improvement impact, and support data-driven recommendations to leadership.
Follow and own standard operating procedures, process maps, and control plans, and establish mechanisms to sustain and hardwire improvements over time.
Serve as a mentor to Analysts, assist in reviewing their process improvement work and supporting their development in Lean Six Sigma tools and methods.
Partner with clinical and administrative stakeholders, including department leaders, to build buy-in, drive adoption of redesigned processes, and lead change management activities for assigned initiatives.
Identify, document, and proactively resolve or escalate risks, barriers, and resource needs affecting improvement initiatives.
Contribute to the standardization of Operational Excellence methodology, tools, templates, and best practices.
Lead the planning, execution, and monitoring of moderately complex, multi-stakeholder projects, including scope, schedule, milestone tracking, and risk management.
Develop and maintain project plans, dashboards, charters, action logs, risk registers, and status reports, and prepare summaries for leadership.
Facilitate project meetings and working sessions, including with department stakeholders, preparing agendas, documenting decisions, and driving action items to closure.
Ensure accurate and timely updates in PMO systems and tools, and monitor data quality across project documentation.
Maintain and help standardize documentation repositories, folders, templates, and tools under the leadership of Director's & Executive leadership
Provide informal guidance to Analysts on project documentation and PMO tool usage.
Perform all other related job duties as assigned.
Generally, requires 3 to 5 years of experience leading or co-leading process improvement projects and applying Lean Six Sigma and Project Management methodologies in a healthcare or similarly environment.
Bachelor's degree in industrial engineering, Business Administration, Data Analytics, or a related field is required.
Worksite address
miami, FL, 33222, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.