About this opportunity
Navia Benefit Solutions, Inc. lists this Senior Operations Leader, Participant Services (Remote) opportunity in moraine, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
A national benefits provider seeks a Senior Operations Manager for Participant Services to enhance service delivery, lead team managers, and leverage data-driven decisions. The ideal candidate has 5-7 years in customer service operations, with strong leadership and analytical skills. Responsibilities include overseeing performance metrics, leading change management initiatives, and ensuring excellent customer experiences. This full-time role offers a competitive salary of $80,000 – $110,000 annually, depending on experience, with remote and hybrid options available.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.