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Job description
Ricoh Americas Corporation is seeking a Senior Services Operations Manager to lead enterprise accounts from an onsite location in Parma, OH. The role focuses on operational excellence, profitability, and strong client relationships, guiding a team of 15–20 and achieving SLAs.
Required are a bachelor’s degree or equivalent and 5+ years in client-facing operations, with proven P&L management and strategic presentation experience. Salary ranges $90,000–$110,000 per year.
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