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Job description
Job Title
Senior Operations Manager
Division/Department
Fulfillment
Reports to
Director of Fulfillment
Viewed By
Human Resources- NJF
Job Overview
TheSenior Operations Manager will help to oversee fulfillment operations by implementing practices leading to efficiency, accuracy, and cost-effectiveness. This role focuses on optimizing processes, managing performance metrics, and leading high-performing teams. Responsibilities include analyzing data, implementing process improvements, and driving operational excellence. Success in this role requires a high level of strategic planning, workforce management, and cross-functional collaboration to support business growth and operational goals.
Essential Responsibilities
Lead warehouse and fulfillment operations, ensuring efficiency, accuracy, and compliance with company standards.
Develop and manage KPIs, labor metrics, and data analytics to optimize performance and drive improvements.
Strategies to maximize cost-effectiveness measures and processes throughout the fulfillment operation.
Manage and mentor teams, fostering a culture of accountability, safety, and continuous learning.
Implement Lean and Six Sigma methodologies to improve operational workflows and reduce waste.
Drive forecasting and data analysis to enhance decision-making and resource allocation.
Collaborate with cross-functional teams (Training, QC, HR and facilities) to align warehouse objectives with business goals.
Ensure compliance with health, safety, and regulatory requirements.
Spearhead process improvements to increase efficiency and scalability in warehouse operations.
Additional Responsibilities
As assigned by the Director of Fulfillment
Preferred Education, Experience and Licenses
Bachelor’s degree in supply chain management, Operations Management, Logistics, or related field.
8-10 years of Senior management experience in fulfillment operations, logistics, or supply chain management in a P&L environment.
Six Sigma Green/Black Belt certification
Physical Environment/Occupational Risks
Must be able to lift 50lbs independently and up to 80lbs with assistance.
Extended periods of standing/walking
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Worksite address
roebling, NJ, 08554, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.