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Senior Ops Leader: Guest Experience & Lean Excellence

new york, NY

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Job description

Chick-fil-A in New York City seeks a Senior Operations Manager to own the guest experience across multiple day parts. You will lead a team, coach and train other operations managers, and track performance against LEAN-driven targets.

The role emphasizes leadership, accountability, and ongoing people development. Responsibilities include hiring support, setting team goals, ensuring food safety and quality, and partnering with training to roll out new products and processes.

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Worksite address

new york, NY, 10261, US

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