Senior Payroll Specialist - Remote

Job description

Sr. Payroll Operations Specialist

UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.

The Sr. Payroll Operations Specialist is responsible for payroll payments to employees, general deduction management and coordination of effort with other HC departments, vendors and business units to ensure accurate and timely results. The Sr. Payroll Operations Specialist will act as an SME for the department and will mentor and train others as needed.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

Identify new processes or changes to existing payroll business processes

Responsible for accurate and timely payroll entries, including STD payments, termination pay, relocation and other payline adjustments

Act as an SME for payroll-related questions and issues

Manage Tier 2 cases and assignment of case volume to rest of team, adding resolution notes as needed. Communicate SLA guidelines to managers and employees as well as track trends to prevent future issues

Manage group email box and perform the necessary actions in the given timeframe

Manage the Robotics process for direct deposit, 401K changes, and overpayment transactions

Manage timecard transactions from GSS and GTS to ensure the team has the necessary information for final pays or off cycles

Review leave of absence paychecks and work with vendor to ensure that employees are paid with accuracy

Conduct user acceptance testing for new functionality and defect fixes within GSS

Run audits and resolve all issues for the bi-weekly payroll run while partnering with the Payroll Systems team

Coordinate and send upload files to Payroll Systems team for bi-weekly payroll

Create off-cycle payments to employees as a result of HRHD cases, termination pay, reductions in force, etc. and adhere to state regulations and company policy

Process manual check adjustments to ensure employee's taxes and wages are accurate

Work with outside vendors to load accurate data for relocation, disability payments and other taxable earnings and deductions; troubleshoot any issues that arise

Research outstanding checks for the escheat process

Create and calculate overpayment spreadsheets and communicate the information with the employee

Work with current and former employees to pay back money owed to the company; communicating effectively, collecting funds and reporting results

Work with collections vendor when accounts have been turned over for collections

Communicate with employees to collect credit card payments

Manage general deductions for employees, including financial fitness, garnishment refunds, benefit deductions/refunds

Create and document new processes as needed for mergers and acquisitions

Research errors, determine root cause and make recommendations for on-going process improvements

Use knowledge and judgment to troubleshoot issues and problems

Establish and maintain effective working relationships with all levels of employees

Collaborate with Benefits, Wealth, Compensation, TAM and HR communities in the support of payroll changes

Maintain effective relationships with key internal and external customers and vendors

Mentor and train Payroll Operations Specialists

Other projects as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

3+ years functional payroll experience

1+ years of experience with Oracle

Worked or are currently working as a contractor placed at UHG or one of its subsidiaries or affiliates

Preferred Qualification:

Payroll leave of absence experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $24 - $43 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Worksite address

eden prairie, MN, 55344, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.