Senior Phlebotomist

Job description

Senior Phlebotomist

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Under general supervision, the Senior Phlebotomist will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Senior Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care.

Schedule: This position is a 40-hour work week.

Monday through Friday 10:30 am to 7:30 pm

The schedule includes holiday rotations.

Hours may fluctuate based on business needs.

Final scheduling will be determined by the hiring manager.

Location: 600 Country Club Road, Eugene, OR 97401 (LAB)

Primary Responsibilities:

Venipuncture and specimen collection: Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly

Maintain a clean, safe, and efficient work environment

Process and prepare specimens for testing and transport

Troubleshoot and resolve issues related to specimen collection, testing, and equipment

Give proper patient collection instructions (i.e. urine collection, stool collection, etc.)

Instruct patients in post-phlebotomy care

Properly dispose of bio-hazardous and sharps materials

Obtain specimens for microbiology testing

Perform electrocardiograms (EKGs) and other miscellaneous services

Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies

Always follow the venipuncture standard of work (SOW)

Always follow the processing standard of work (SOW) including positive identification of all patient specimens

Perform waived and moderate complexity laboratory testing: Performs both waived and moderate complexity laboratory testing, including microscopy

Maintain accurate records of patient information, test results, and laboratory procedures

Perform quality control and calibration procedures to ensure the accuracy and reliability of test results

Participate in quality assurance and quality control activities including proficiency testing

Always follow the resulting standard of work (SOW)

Always follow the processing standard of work (SOW)

Participate in competency assessment

Follow The Optum Clinic lab procedures and guidelines

Follow the Calling Critical Value policy

Customer Experience: Interact with patients and healthcare providers in a professional and compassionate manner

While registering patients, always follow the reception standard of work (SOW)

Problem solve efficiently and promptly

Locate missing lab orders and specimens

Competent and efficient phone skills

Duties integrated into all job functions: All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients

Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor

Performs all duties in a manner that promotes and supports the Core Values of The Everett Clinic

Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction

Must follow written and oral instructions and complete routine tasks independently

Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements

Ensures confidentiality of patient information by following HIPAA guidelines and TEC policies

Attends training to meet job position requirements and as needed or mandated by TEC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations

Have regular and predictable attendance

Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED

Completion of a Phlebotomy Certificate program through an accredited school

BLS (AHA) certification is required or obtained within the first 30 days of employment

1+ years of phlebotomy experience

1+ years of computer proficiency with Microsoft Office and demonstrates solid computer skills

Able to use muscles to lift, push, pull, or carry heavy objects and carrying up to 24 pounds may be required

Ability to abide by the code of conduct per Optum/UHG

Ability to work a 40-hour work week as posted

Preferred Qualifications:

Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Oregon to perform capillary and venous invasive procedures for blood withdrawal under the supervision of a health care practitioner

Knowledge of medical terminology, anatomy and physiology

Knowledge of laboratory information systems and electronic medical record

Demonstrated solid organizational and time management skills

Proven ability to maintain a clean, safe, and efficient work environment

Proven ability to troubleshoot and resolve issues related to specimen collection, testing, and equipment

Proven ability to work with a diverse patient population, including infants, children, adults, and geriatric patients

Thorough understanding of phlebotomy techniques, procedures, and safety protocols

Knowledge of common safety hazards and precautions to establish a safe work environment

Knowledge of waived laboratory testing, including sample preparation and analysis, quality control, and troubleshooting

Understanding of HIPAA regulations and compliance standards

Soft Skills:

Ability to work independently and maintain good judgment and accountability

Ability to acclimate working

Worksite address

eugene, OR, 97403, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.