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11105 Expedia, Inc.

Senior PM, AI-Driven Traveler Resolution

seattle, WA

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About this opportunity

11105 Expedia, Inc. lists this Senior PM, AI-Driven Traveler Resolution opportunity in seattle, Washington. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Expedia Group is seeking a Senior Product Manager for Traveler Servicing Experience in Seattle to lead AI-powered resolution initiatives. You will shape a roadmap that expands self-service capabilities, accelerate issue resolution, and improve traveler satisfaction across channels, including chat, voice, and Help Center.

You will partner with AI Platform, Experience, Engineering, and Data teams to deliver measurable outcomes, mentor teams, and advocate for the traveler needs in high-stress

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Worksite address

seattle, WA, 98127, US

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