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Job description
Help transform how we design, build, and launch co branded card products by applying modern automation and generative artificial intelligence. You will turn complex, high-impact work into simpler, faster, and safer experiences for our teams and our customers.
Job Summary
As a Product Manager Co Branded Cards in our Co Branded Card team, you lead discovery and delivery of automation and agent-enabled workflows that improve speed, quality, and control readiness across the product lifecycle. You partner closely with design, data, engineering, operations, legal, risk, and compliance to build applications that are useful, trusted, and easy to adopt. You prioritize outcomes and measurable value, delivering minimum viable releases that scale.
Job responsibilities
Engage business users and customers to understand needs, map pain points, and validate solutions through rapid testing and feedback
Co-develop the product vision, strategy, roadmap, and release plan for applied generative artificial intelligence use cases
Translate complex processes into clear responsibilities across automation agents, tools, and people, including exception paths and approvals
Build and manage a business-outcome-driven backlog focused on performance, accuracy, value, and user experience
Partner with engineering teams to define requirements, acceptance criteria, and iterative delivery milestones in an agile model
Embed responsible artificial intelligence practices from day one, including explainability, audit trails, testing, and control evidence
Drive alignment across business, finance, technology, architecture, operations, legal, risk, and compliance stakeholders
Define and track key performance indicators such as adoption, time saved, quality, accuracy, throughput, and operational risk exceptions
Lead change management with frontline and operations teams through training, enablement, communications, and feedback loops
Ensure solutions meet security, privacy, and regulatory expectations for data protection and usage
Monitor outcomes post-launch and continuously improve product performance, reliability, and usability
Required qualifications, capabilities, and skills
Bachelor’s degree in computer science or a related engineering field, or equivalent practical experience
10 or more years of product management experience delivering enterprise software or digital products
2 or more years building or managing generative artificial intelligence products, autonomous workflows, or human-in-the-loop decision systems
Recent experience delivering applied artificial intelligence solutions in regulated or high-volume environments
Ability to break down complex workflows into clear requirements, operating steps, and measurable outcomes
Working knowledge of governance concepts such as controls, auditability, monitoring, and risk management for artificial intelligence systems
Strong customer focus with demonstrated ability to translate user needs into simple, high-impact product experiences
Excellent written and verbal communication skills, including influencing without direct authority
Strong analytical skills with a track record of using data to prioritize, measure impact, and drive decisions
Proven ability to lead cross-functional teams and manage multiple initiatives with clear structure
Comfort working in fast-paced environments with changing priorities and iterative delivery expectations
(Optional) Preferred qualifications, capabilities, and skills
Master of business administration or advanced degree in a related field
Experience in cards, payments, lending, or partner-based consumer financial products
Experience with software as a service products, data analytics products, or cloud-based platforms
Familiarity with experimentation, rapid prototyping, and product discovery methods
Experience designing operational workflows for frontline or back-office teams
Experience defining evaluation and quality frameworks for nondeterministic system behavior
Strong understanding of automation platforms and workflow orchestration patterns
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
Lead co branded card modernization by delivering responsible generative artificial intelligence automation and productivity tools.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.