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Job description
Senior Portfolio Community Administrator
Lewis Group of Companies is one of the nation's largest privately held real estate development firms. With over 70 years of experience, we're committed to creating communities that thrive. We value honesty, long-term relationships, and high-quality standards that benefit our employees, residents, and the broader communities we serve.
Your Role: Senior Portfolio Community Administrator
As a Senior Portfolio Community Administrator, you'll partner with Community Directors, General Managers, and staff across multiple properties to deliver exceptional resident services and community support. This role requires flexibility and the ability to thrive in a dynamic, multi-site environment. Note: This position roves among properties within the Inland Empire. In addition, the ability to travel to Northern California (up to 25%) is required. You must be comfortable floating between different communities, adapting to multiple teams, and supporting various operational needs.
What You'll Do:
Manage the resident services desk across assigned communities
Oversee monthly rent collection and reporting
Maintain accurate and up-to-date resident files
Coordinate and distribute incoming mail, packages, and deliveries
Collaborate closely with leasing and maintenance staff
Handle resident inquiries with professionalism and empathy
Assists with training and coaching new Community Administrator employees at various communities, as needed
Promote a positive, proactive first and lasting impression of the community
What We're Looking For:
2–3+ years of experience in administrative, customer service, or property management roles
Exceptional customer service and interpersonal skills
Strong organizational abilities with high attention to detail
Ability to work independently while managing multiple priorities
Proficiency in Microsoft Office (Word, Excel, Outlook)
Flexibility to travel and adapt to different community environments
Compensation & Perks:
The Lewis Group of Companies reasonably expects to pay $25.00 per hour for this role, with actual compensation based on skills, experience, location, and business needs.
Performance Incentives: Annual merit increases and annual bonus opportunities
Mileage Reimbursement: All work-related travel mileage reimbursed
Cell Phone Allowance: Monthly reimbursement provided
Clothing Allowance: $650 in your first year, $450 each following year
Dry Cleaning Stipend: $36/month
Medical/Dental/Vision Insurance (variety of plans to choose from)
401(k) Plan with Company Match
Apartment Rental Discounts
Paid Time Off, Holidays, and Vacation Time
Continued training and advancement potential within the Lewis portfolio
Why Join Lewis? At Lewis, we're more than a property management company—we're a community builder. We care deeply about our employees and believe in investing in your success, both professionally and personally. We foster a welcoming, inclusive workplace that values your contributions and supports your career goals. Lewis Management Corp. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Worksite address
san jose, CA, 95199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.