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JPMorgan Chase & Co.

Senior Product Associate on the Card Authorizations team

fairfax, DE

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Job description

Help shape how card transactions are authorized at scale. You will turn strategy into shipped outcomes by connecting customer needs, business design, and technology delivery.

As a Senior Product Associate in the Card Authorizations team , you lead end-to-end execution of a prioritized roadmap by translating vision into clear outcomes, requirements, and measurable results. You partner closely with product, technology, data, design, and business teams to design business solutions and align delivery to strategic goals. You facilitate discovery and decision-making, manage dependencies and releases, and ensure work is delivered with strong risk and control awareness. Your work improves customer experiences and enables resilient, compliant authorization capabilities.

Job responsibilities

Partner with product and stakeholders to identify opportunities through research, discovery, and market insights

Translate long-term vision into a sequenced, outcome-focused roadmap aligned to business goals and investments

Architect business solutions and capability models that connect strategy, processes, and technology delivery

Gather, analyze, and document business requirements, processes, and user journeys

Facilitate workshops to drive alignment, trade-offs, and clear decisions across partners

Collaborate with engineering and delivery leaders to support timely execution of roadmap work

Define success measures and use data, experiments, and feedback to guide roadmap decisions

Coordinate releases and communications; proactively identify and manage delivery risks and issues

Manage dependencies across teams and partner groups inside and outside the product area

Maintain high-quality work tracking and standards in delivery tooling and routines

Embed strong risk and control considerations into scope, planning, and delivery

Required qualifications, capabilities, and skills

Six or more years of experience in business architecture, business analysis, product delivery, or related roles

Experience in banking, payments, or transaction processing domains

Strong business analysis skills, including process mapping and requirements definition

Ability to design business solutions that align to strategy and operating needs

Proven partnership and communication skills across product, technology, and business teams

Experience translating strategy into roadmaps, outcomes, and prioritized work

Comfort making prioritization and trade-off decisions with incomplete information

Strong project and delivery management skills across multiple concurrent initiatives

Experience working in both iterative and sequential delivery approaches

Demonstrated ownership mindset with measurable customer and business outcomes

Strong understanding of risk and controls and how to incorporate them into delivery

Preferred qualifications, capabilities, and skills

Experience defining product requirements such as product requirement documents, epics, and outcome statements

Experience improving delivery routines and team ways of working to increase efficiency

Familiarity with metrics frameworks such as objectives and key results and key performance indicators

Experience supporting release planning and cross-team change communications

Experience partnering closely with design and research on customer journeys and user experience

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