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Job description
Senior Product Designer
CubX is looking for a Senior Product Designer to own the design of complex internal and client-facing IT products and workflows.
This is a hands-on product design role for someone who can take a messy operational problem, understand how it actually works, turn it into a clear system, and design a polished, intuitive product experience.
You'll work across UX, interaction design, systems design, and visual UI design. Strong systems thinking is essential, but so is strong visual craft.
We're looking for someone who can determine what should be built, how it should work, and what the final product should look and feel like. This is not a role where you hand off a workflow diagram or wireframe and move on. You'll own the experience from discovery and problem definition through polished, implementation-ready designs.
Own end-to-end product design for complex internal operational tools, many of which may eventually extend into client-facing experiences.
Turn manual and ambiguous processes currently handled through tickets, spreadsheets, notes, conversations, and human judgment into structured product workflows.
Partner closely with product, engineering, operations, and other stakeholders to understand how processes work today and determine how they should work in software.
Define the underlying structure of complex experiences, including:
User flows and information architecture
Roles and permissions
Approval paths
System states and edge cases
Business rules
Configuration models
Error and exception handling
Ask strong questions during discovery and challenge assumptions when requirements are unclear, incomplete, or unnecessarily complicated.
Determine what should be solved through UX, what should be configurable, and what logic belongs within the underlying system.
Create wireframes and interactive prototypes to validate workflows before moving into detailed design.
Design polished, production-ready interfaces in Figma.
Design real operational UI, including forms, tables, dashboards, navigation, configuration interfaces, admin controls, filters, bulk actions, permissions, empty states, error states, and loading states.
Collaborate closely with engineering throughout implementation to resolve details and ensure the shipped product reflects the intended experience.
Help establish reusable components, patterns, and design standards across a growing multi-product platform.
Design experiences that serve both internal operators who need power, efficiency, and flexibility and end users who need clarity and simplicity.
You have strong product design experience working on complex software products, particularly in areas such as:
B2B SaaS
Internal tools
Admin platforms
Enterprise software
Workflow-heavy applications
Configuration-heavy systems
You should be comfortable taking a vague business problem and independently turning it into:
Problem Definition → Workflow → System Model → UX → Polished UI → Implementation-Ready Design
Strong candidates will have experience with:
Product and UX discovery
Complex workflow design
Information architecture
Interaction design
High-quality visual UI design
Forms and configuration experiences
Tables and data-heavy interfaces
Role-based access and permissions
Approval workflows
Edge cases and system states
Design systems and reusable components
Prototyping in Figma
Cross-functional collaboration with engineering and operations
We're looking for someone who can do both. Many of our products operate in environments where seemingly simple actions can have significant downstream consequences.
You'll need to naturally think through questions such as:
Who is allowed to perform this action?
Does someone else need to approve it?
What happens if the request is rejected?
What changes depending on the client, user, location, or role?
What should be configurable versus hardcoded?
What information does an internal operator need that an end user shouldn't see?
What happens when something fails halfway through a workflow?
How do we make a powerful system simple without removing necessary flexibility?
We're looking for a designer who naturally considers these questions while designing—not only after problems arise.
Experience with any of the following is a plus:
MSP or IT operations
IT service management
Provisioning
Device or inventory management
Procurement
Approval systems
Enterprise administration
Multi-tenant SaaS
Security-sensitive products
Rule-based or configuration-heavy software
AI-assisted design and development workflows
Prior MSP experience is not required. However, you should be comfortable learning operationally complex domains and translating them into understandable software experiences.
What success looks like:
You're able to take a process currently managed through tickets, spreadsheets, notes, tribal knowledge, and human judgment and turn it into a productized workflow with clear rules and minimal ambiguity.
You understand that scalable product design isn't just about designing screens.
You think about: Systems. Rules. Metadata. Permissions. Configuration. Edge cases. Reusable patterns.
You consider how the product will evolve—not only what it needs to accomplish today.
At the same time, you care deeply about the quality of the interface users actually experience.
Your work makes complicated systems feel understandable without hiding the complexity that operators genuinely need.
You can effectively design for both:
Internal operators, who need efficiency, visibility, control, and flexibility.
End users, who need simplicity, guidance, and confidence.
Most importantly, you can partner closely with engineering to turn those designs into real, shipped software.
What this role is not:
Primarily a branding or marketing design role.
A UX-only role that stops at research, journey maps, flows, or wireframes.
A purely visual role where requirements are handed to you and your job is simply to make them look better.
A junior production design role.
We're looking for a Product Designer who can understand the problem, design the system, and design the actual product.
Worksite address
lakewood, NJ, 08701, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.