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Senior Product Lead - Bank Fraud Servicing & AI Automation

new york, NY

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Job description

Capital One is seeking a Senior Manager, Product Management for Bank Fraud Servicing. You will own the product strategy at the center of customer trust, risk management, and operational efficiency, modernizing legacy fraud ecosystems and delivering a high-velocity servicing engine.

Lead back-office automation and agentic AI guidance, replace fragmented tools with cohesive APIs, and empower frontline teams to focus on high-judgment decisions. This role shapes the future of bank servicing.

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Worksite address

new york, NY, 10261, US

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