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The Church of Jesus Christ of Latter-day Saints

Senior Product Manager - BYU-Pathway Worldwide

salt lake city, UT

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Job description

Job Description

BYU-Pathway Worldwide provides access to affordable higher education wherever the Church is organized, serving over 75,000 students in more than 190 countries. Working for BYU-Pathway is working for a compelling cause – one that develops disciples of Jesus Christ who are leaders in their homes, the Church, and their communities. The BYU-Pathway culture is fast-paced, innovative, and has elements of both startup and enterprise environments.

Job Description

BYU-Pathway Worldwide provides access to affordable higher education wherever the Church is organized, serving over 75,000 students in more than 190 countries. Working for BYU-Pathway is working for a compelling cause – one that develops disciples of Jesus Christ who are leaders in their homes, the Church, and their communities. The BYU-Pathway culture is fast-paced, innovative, and has elements of both startup and enterprise environments.

We are seeking a Senior Product Manager who will guide one or more strategic technology products for BYU-Pathway. As our technology systems form the virtual campus for online learning, we provide products that help students, instructors, mentors, missionaries, and administrators find joy and success in their efforts. We have a team of product managers and the specific product assignment will depend on the skills and experience of the hired candidate.

The position is located within commuting distance of BYU-Pathway headquarters in downtown Salt Lake City, working hybrid-remote (currently 1-2 days per week in the office).

Responsibilities

Ensure assigned products are driving intended business outcomes for BYU-Pathway’s strategic priorities

Develop a deep understanding of BYU-Pathway business strategy and needs of our customers

Focus on reducing friction, delighting customers, and improving the customer experience

Perform all product lifecycle activities for assigned products, including product strategy, discovery, planning, prioritization, guiding development, roadmaps, stakeholder alignment, measuring and reporting, and more

Mentor less-experienced product managers and add strength to our product management team

Lead cross-functional product councils, aligning business needs with product plans and resources

Partner closely with development to deliver new product features effectively and efficiently

Carefully manage and track an annual product budget

Identify, measure, and report key product metrics

Stay current on product alternatives, industry trends, and best practices

Manage expectations through skillful and transparent communication and collaboration

Rigorously document key product artifacts including roadmaps, requirements, and backlog

Drive execution of product work, identifying and eliminating bottlenecks to successful delivery

Build trust by cultivating relationships, executing with precision, and keeping commitments

Qualifications

6+ year successful track record in technology product management

Bachelor’s degree or higher; Master’s preferred

Experience managing and developing enterprise applications (higher ed systems preferred)

Proven experience shaping product strategy, writing requirements, creating roadmaps, and prioritizing work for development

Experience managing a significant product budget

Is naturally proactive, consistently seeking to improve how they accomplish their work

Is an excellent written and oral communicator

Extensive experience managing expectations of senior leaders, stakeholders, and customers

Fluency using product management tools and frameworks

Formal product management training and/or certifications preferred

Experience with higher ed systems such as SIS, LMS, CRM preferred

Experience delivering products for disadvantaged populations in global markets preferred

About Us

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

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Worksite address

salt lake city, UT, 84193, US

Who can apply

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