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Job description
EY is seeking a Product Manager for the Customer Contact Experience (CCX) to own the business and technical success of EY’s global cloud contact center service. You will shape the product vision, translate business needs into a robust technical roadmap, and drive delivery across engineering, operations and security teams.
The role emphasizes end‑to‑end lifecycle management, collaboration with stakeholders, and responsible AI, privacy and risk compliance.
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.