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Job description
EY is seeking a Customer Contact Experience (CCX) Product Manager in the United States to own the end-to-end product lifecycle for EY’s global cloud contact center service. You will translate business priorities into technical roadmaps, collaborate across security, privacy, architecture and suppliers, and drive value through measurable product improvements.
You’ll lead cross-functional teams, define KPIs, and ensure compliance, security and cost-effectiveness while delivering a scalable,
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Worksite address
cleveland, OH, 44101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.