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Daxko

Senior Product Manager, Common Services

birmingham, AL

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Job description

Daxko builds the software that powers fitness, wellness, and community organizations—everything from member management and payments to digital engagement and analytics. From small studios to the largest associations, we help thousands of fitness businesses streamline operations, enhance member experiences, and drive sustainable revenue growth.

Senior Product Manager, Common Services

This role reports to a Director of Product Management and is dedicated to building reusable, scalable, and commercially viable infrastructure with a metrics‑driven mindset, balancing internal platform leverage with external monetization opportunity. This role is responsible for driving the API and Common Services vision, roadmap, and commercialization strategy, and the achievement of adoption, revenue, reliability, and platform‑leverage goals. This work also supports Daxko’s AI strategy: clean APIs, reliable data access, and well‑designed shared services enable AI features and agent‑driven experiences across the portfolio, rather than each product bolting them on separately.

You are the API and platform expert to the rest of the organization for Common Services. As the leader for this domain, you will develop and execute the strategy for API Gateway capabilities and shared services, including packaging and pricing models for customer and partner API access, working directly with engineering leadership and product managers across all three markets to identify reuse, adoption, and revenue opportunities, including AI‑powered access and agent workflows. This includes ensuring that new common services are designed for maximum leverage across the portfolio and, where appropriate, direct commercial value to the customers and partners who consume them.

You are also responsible for the overall lifecycle of Common Services, which includes gathering and prioritizing requirements from internal product teams, customers, and partners, determining the right mix of platform investments that will maximize portfolio‑wide leverage and commercial return, working with engineering on delivery, and confirming that the result meets integration, reliability, and monetization requirements across all three audiences.

Why This Job Is Exciting

You’ll own the infrastructure that every product team at Daxko builds on top of, and you’ll have the chance to turn that infrastructure into a monetizable product in its own right. Instead of shipping features for one market, you’ll shape how APIs, gateways, and shared services work across our entire multi‑brand portfolio, directly influencing how fast every product team can move, how well our products work together for customers and partners, and how we create new revenue from the platform itself.

What will you do?

Define and drive the API Gateway and Common Services roadmap, balancing near‑term product team needs with long‑term platform architecture

Define and execute a commercialization strategy for customer and partner API access, including packaging, pricing, and go‑to‑market approach for API and Common Services offerings

Partner with engineering to design and deliver scalable, reliable, well‑documented APIs and shared services

Serve as the internal expert on platform capabilities, advising product managers across markets on what to build once versus what to build per‑product

Establish and track platform health metrics (API adoption, reliability, latency, integration time, revenue) and use them to prioritize investment

Gather and prioritize requirements from internal product teams, customers, and partners, translating diverse needs into a coherent shared roadmap

Drive documentation, developer tooling, and onboarding standards that reduce integration friction for internal teams, customers, and partners building on top of Common Services

Evaluate build‑vs‑reuse tradeoffs for new platform capabilities, working with engineering on technical approach and feasibility

Identify legacy technologies and services that no longer earn their keep, and retire them responsibly, partnering with product, marketing, and sales on a clean, well‑communicated transition for affected customers and partners

Drive adoption of shared services across product teams, customers, and partners, reducing duplicate infrastructure and creating new revenue opportunities

Successful Candidates Will Demonstrate

Platform & API Commercialization – Demonstrate a track record of success managing platform, API, or shared‑services products in B2B environments, including packaging, pricing, and go‑to‑market strategy for customer- and partner‑facing offerings

Technical Depth – Strong understanding of API design, API gateway architecture, and platform/service‑oriented patterns; able to work directly with engineering on technical tradeoffs without translation loss

Cross‑Portfolio Thinking – Understand how shared capabilities create leverage across different market segments and product lines, and can make build‑once‑vs‑build‑per‑product calls

Stakeholder Management – Balance competing requirements from internal product teams, customers, and partners into a single coherent platform roadmap

Data‑Driven Prioritization – Use platform health, adoption, and revenue metrics to justify investment decisions, not just feature requests

Cross‑functional Leadership – Lead and drive execution across Engineering, Product Management, and Architecture

Drive & Grit – Operate in a fast‑paced environment with a focus and determination to achieve high‑quality results

Qualifications

Bachelor's degree in Computer Science, Engineering, Business Administration, or related field, or equivalent experience

6+ years of experience in B2B software Product Management, with meaningful time spent on platform, API, or infrastructure products

Demonstrated experience working directly with engineering teams on API design, gateway architecture, platform services, or API monetization/pricing models

Strong verbal and written communication and presentation skills, with the ability to effectively communicate at all levels of the organization

Ability to travel up to 25%

Preferred Qualifications

Experience in multi-product or multi-brand SaaS portfolios

Background building customer- or partner‑facing API programs, developer platforms, or API monetization/pricing models

Pragmatic Marketing certified or related product management certification

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full‑time team members.

Some Of Our Favorites Include

Flexible paid time off

Affordable health, dental, and vision insurance options

Monthly fitness reimbursement

401(k) matching

New-Parent Paid Leave

Casual work environments

Flexible work - remote & hybrid

All your information will be kept confidential according to EEO guidelines.

Where you fall within the compensation range is based on how you demonstrate the skills and competencies needed for the role. We typically reserve the upper half of our compensation bands for team members who have grown within Daxko. In addition to base salary, some roles may be eligible for bonuses, commissions, or other performance‑based incentives. We also offer a comprehensive benefits package, recognition programs, and plenty of opportunities to grow your career with us.

The pay range for this role is $120,000 – $181,500 per year.

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Worksite address

birmingham, AL, 35275, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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