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Job description
Full-time
Company Description
IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really mattersat the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, were flexible, were innovative, and were focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of societys greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
Were looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, well help you make your moment. Join Team Purple. Join IFS.
Job Description
Were building intelligent, autonomous AI agents that can reason, plan, and act across real-world workflows. These agents go beyond chat they take meaningful action, work across tools and systems, and operate in complex, high-stakes environments.
As ourProduct Manager , youll lead the definition and delivery of early use cases for agentic AI. Youll turn cutting-edge agent capabilities like long-term memory, tool use, and planning intoapplied, valuable products .
Youll be use-casedriven, butplatform-aware working closely with engineering and research to ensure what we build is feasible, scalable, and aligned with the underlying agent architecture.
Responsibilities
Use Case Discovery & Validation
Identify and prioritize agent use cases with high ROI: operational automation, coordination agents, internal task delegation, etc.
Work with users and stakeholders to understand their workflows, challenges, and trust boundaries.
Prototype and iterate agent behaviors in production-like environments to validate fit and reliability.
Product Design & Execution
Define the agent experience from delegation to monitoring to escalation for real-world scenarios.
Translate use cases into clear product specs: user flows, system interactions, prompts, safety requirements, and interfaces.
Own the roadmap and ship iteratively: starting small, learning fast, scaling wisely.
Cross-Functional Collaboration
Collaborate with engineering to align product needs with agent platform capabilities (planning, memory, tool orchestration, retries, etc.).
Partner with AI research to bring experimental features into real-world settings.
Ensure the platform supports the complexity of applied, multi-step, tool-using agents.
Strategy & Metrics
Define success metrics aroundoutcomes time saved, accuracy improved, failures recovered not just clicks or sessions.
Build product foundations that allow for vertical reuse, system generalization, and long-term scalability.
Qualifications
Minimum Qualifications
5+ years of product management or startup experience building technically complex, user-facing systems
Strong intuition for applied use cases especially inautomation, operations, or real-world workflows
Familiarity with agentic AI patterns and tooling (e.g., LLM agents, tool use, LangChain, OpenAI functions, memory systems)
Experience working closely with engineers and researchers on system-level product decisions
Strong communication, prioritization, and execution skills
PreferredQualifications
Exposure to or interest in domains like logistics, field ops, manufacturing, or systems integration
Background in AI/ML infrastructure, developer platforms, robotics, or IIoT
Experience designing for human-in-the-loop or semi-autonomous systems
Hands-on experience with prototyping workflows or agents using modern frameworks (e.g. LangGraph, AutoGen)
Additional Information
What Were Offering
Salary Range: $170,000 to $185,000plusbonus potential
Flexible paid time off, including sick and holiday
Medical, dental, & vision insurance
Flexible spending accounts
Life insurance and disability benefits
Tuition assistance
Community involvement and volunteering events
M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace.
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
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Worksite address
palo alto, CA, 94306, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.