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Job description
EY is seeking a Customer Contact Experience (CCX) Product Manager in the United States to own end-to-end product success for EY’s global cloud contact center service. You will shape the product vision, translate priorities into the technical roadmap and drive delivery across engineering, security, privacy and operations.
You will lead a multi-disciplinary global team, gather requirements, manage the backlog, and monitor KPIs for adoption, cost and performance.
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Worksite address
hoboken, NJ, 07030, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.