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Job description
Data Center Product Manager, IT Asset Lifecycle Management
We are looking for a seasoned Product Manager to own and grow our front‑of‑lifecycle Data Center infrastructure services portfolio. This role sits at the intersection of hardware, software and services—covering the full spectrum of how compute, storage, and networking assets get specified, procured, configured, deployed, and managed at scale.
Why this role
The Data Center infrastructure market is undergoing its most significant transformation in a generation, driven by AI workload growth, hyperscale capacity expansion, and the rapid rise of Neo Cloud operators. This position places you at the center of that shift, giving you real ownership, executive visibility, and the opportunity to shape a product area with a significant growth trajectory.
Responsibilities
Market & Customer Intelligence
Lead structured Voice of Customer programs across target segments—including direct customer interviews, win/loss analysis, advisory boards, and field feedback loops.
Conduct rigorous market sizing, segmentation, and competitive analysis to inform strategy and investment decisions.
Engage with industry analysts and participate in relevant forums to shape market narrative and gather forward‑looking insight.
Product Strategy & Roadmap
Own the end‑to‑end product roadmap for front‑of‑lifecycle DC infrastructure services.
Define product vision grounded in market dynamics, competitive intelligence, and customer need across different segments and geographies.
Identify white‑space opportunities and build recommendations that drive differentiation, revenue growth, and operational scalability.
Business Case & Investment Planning
Build robust business cases for new capabilities and investments, including market opportunity sizing, financial modeling, pricing strategy, and ROI projections.
Define success metrics and KPIs for each capability area; establish clear go/no‑go criteria and track performance post‑launch.
Partner with cross‑functional teams to ensure plans are grounded in realistic growth targets, cost structures and margin levels.
Stakeholder Alignment & Leadership Engagement
Develop and deliver compelling executive‑level presentations to secure investment, alignment, and go‑forward decisions from Leadership Teams.
Drive cross‑functional consensus across Technology/Engineering, Operations, Commercial and Finance—managing competing priorities and navigating organizational complexity.
Maintain a clear, regularly updated product narrative that keeps stakeholders informed and engaged throughout the product lifecycle.
Service/Technical Build & Go‑to‑Market
Partner with Sales, Marketing, and other GTM teams to develop positioning, packaging and pricing strategies for new capabilities.
Collaborate with Technology/Engineering on software build‑out.
Work with Operations on onsite/shop‑floor processes. Define service specifications, SLAs, and acceptance criteria in partnership with delivery stakeholders.
Launch & Scale
Work across end‑to‑end teams (from Marketing to Billing) to ensure service capabilities are operationally ready to scale.
Support enablement efforts.
Support pipeline development through customer engagements, RFPs, and executive briefings; serve as a product SME in customer‑facing conversations.
Establish feedback mechanisms to continuously improve service quality and customer satisfaction measured through NPS scores.
Track product performance against success metrics/KPIs set prior to launch.
Qualifications
Background & Qualifications
15+ years of Product Management experience, with a focus on enterprise data center infrastructure.
Deep domain knowledge of the Data Center ecosystem—including Hyperscale cloud builders (AWS, Azure, GCP, Oracle, etc.), Neo Cloud / GPU cloud operators, Enterprise DC environments, and CoLo providers (Equinix, Digital Realty, etc.).
Hands‑on familiarity with front‑of‑lifecycle workflows: hardware procurement and configuration, rack and stack, staging and integration, deployment logistics, and smart hands services.
Demonstrated ability to develop and present business cases and strategic plans to senior leadership, and to achieve buy‑in across complex, matrixed organizations.
Strong analytical skills—comfortable building financial models, sizing markets, and synthesizing qualitative and quantitative data into clear recommendations.
Excellent communication and storytelling skills; able to translate technical complexity into crisp, compelling narratives for executive and customer audiences.
Experience engaging with industry analysts and customers as a product spokesperson.
Bachelor’s degree or equivalent experience is required, MBA preferred.
Preferred
Experience at or with infrastructure services vendors, ODMs, VARs, systems integrators, or hyperscaler supply chain organizations.
Familiarity with DC infrastructure trends: AI/GPU cluster build‑outs, liquid cooling, power density increases, next‑gen networking, and automation/orchestration at scale.
Background in or exposure to professional services, managed services, or field services product development.
Reasonably expected salary range: $123,500.00 – $164,700.00
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.
If you have a physical or mental disability that requires special accommodations, please let us know by emailing See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
Requisition
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Worksite address
dallas, TX, 75215, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.