About this opportunity
GEICO lists this Senior Product Manager — IVR & Conversational AI opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
GEICO is seeking a Senior Product Manager for IVR and conversational AI to shape the voice-first customer experience strategy. You will lead the product vision and roadmap, guiding cross-functional teams through development to delivery while driving self-service adoption and customer satisfaction.
You will leverage market insights, analytics, and advanced AI technologies to optimize voice experiences, partnering with engineering, design, and business leaders to realize measurable business
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.