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3M HEALTHCARE

Senior Product Manager - Payments & CX Innovation

bethesda, MD

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Job description

GEICO is seeking a CX-focused Product Manager with deep expertise in payments and billing experiences to shape how millions of customers pay for and manage their insurance across web, mobile, and servicing channels.

This role designs and delivers simple, intuitive CX across web, mobile, and servicing channels, while navigating insurance, compliance, and scale; you will lead discovery, roadmaps, and cross-functional collaboration, including AI-driven CX initiatives.

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Worksite address

bethesda, MD, 20811, US

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