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Amazon

Senior Product Manager - Returns Experience & VOC

bellevue, WA

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Job description

Amazon.com Services LLC in Bellevue, WA is hiring a Product Manager to own the customer and associate experience across the reverse logistics network. You will build VOC/VOA programs, define focus areas, and guide technology gap closure with operations, quality and engineering teams.

This role emphasizes data-driven decisions and delivering measurable improvements in returns quality, cost, and satisfaction.

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Worksite address

bellevue, WA, 98009, US

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