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Job description
Senior Product Manager – Locations: San Francisco • New York – Product – In office – Full time
About Charta Health
In an industry where the focus should rightly be on delivering quality care to patients, healthcare providers remain burdened by the complexities of non‑clinical operations. Charta is changing that.
We're building the operating system for modern healthcare organizations. Our AI platform streamlines critical workflows across revenue cycle, clinical operations, and administrative functions, helping providers and payers operate more efficiently and deliver better patient care. Backed by Bain Capital Ventures, Charta is on a mission to make every healthcare dollar accountable and every chart accurate, reimagining healthcare infrastructure from the ground up.
About the Opportunity
We're looking for a Senior Product Manager to own a product area end to end, shape where it goes next, and drive it forward. This is an execution‑focused role for a senior PM who wants to own both the direction and the day‑to‑day work of shipping it.
You’ll work closely with software engineers, deployment strategists, sales, and customers. You’ll be the PM on the ground, setting direction for your area and then making it real: defining requirements, prioritising ruthlessly, and partnering with deployment so that what we build for one customer becomes leverage for the next.
This role lives or dies on judgement: knowing which problems to solve once and scale, and which to skip. It takes someone who gets ahead of where the product is heading, owns the area, and cares enough to get the details right. That person is you.
What you’ll do
We have a product motion that’s working. The next phase is scale, and that’s where this role lives: building the abstractions and systems that take our product from a handful of customers to hundreds, then thousands.
Own a product area from requirements through launch and iteration
Deeply understand the market: what customers need today and where it’s heading next
Build the map to get us there, and drive the team toward it
Build the right abstractions so the product scales cleanly to hundreds and eventually thousands of customers, instead of bespoke work piling up
Partner daily with engineering and deployment strategists to turn each customer build into durable, reusable product
Turn customer needs into clear, prioritised specs
Define and maintain the standards that keep engineering, deployment, and leadership aligned
Make sharp prioritisation calls and keep the team focused on the right things
What we’re looking for
3–8 years in product management, or a closely related customer‑facing technical role
A track record of shipping—owning a product area and driving it to outcomes, not just strategy decks
Proven ability to translate customer complexity into modular, reusable solutions
Strong technical fluency to collaborate deeply with engineers on real system trade‑offs
Clear communication and the judgement to prioritise well under ambiguity
Bias for action and ownership; thrives in ambiguity and drives clarity through structured thinking
You’d be a great fit if you
Do the work. You’re energized by the day‑to‑day craft of product, not just the vision.
Turn ambiguity into clarity. You translate customer signals into clear direction and prioritise what matters.
Build systems. You think in systems and abstractions, not one‑offs, and design for leverage that scales across customers and teams.
Partner well. You navigate technical and strategic discussions across engineering, deployment, and GTM with confidence.
What we offer
Competitive salary and comprehensive benefits package, including health, dental, vision, and life insurance, and more
Team dinners and snacks in the office to keep you at your best
Growth opportunities in a fast‑paced, innovative tech startup
Ongoing professional development and access to cutting‑edge AI and healthcare tools
Wellness & learning stipends so you can invest in both your health and personal growth
Lively in‑person (required 5 days per week) work culture at our headquarters in downtown San Francisco or in our NYC office
$200,000 - $250,000 depending on experience + equity + benefits
Annual performance‑based bonus up to 30%
At Charta, we believe great products begin with great people. You’ll be trusted with real ownership and given the autonomy and tools to succeed. If you’re excited about healthcare, software, and making complex systems work for people, we’d love to meet you.
Our Commitment to Diversity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.