Senior Product Manager, Wires & ACH

Job description

What is the opportunity?

As a Senior Product Manager for Wires & ACH at RBC Wealth Management, you will lead the evolution of our payment transfer capabilities within the high-net-worth (HNW) and ultra-high-net-worth (UHNW) client ecosystem. Your mission will be to deliver a seamless, "private bank" product & digital experience for domestic and international wire transfers and ACH payments that integrate with the firm’s total wealth management platform, enabling clients to manage their operational cash with the same sophistication as their investment portfolios.

Job Description

As a Senior Product Manager for Wires & ACH at RBC Wealth Management, you will lead the evolution of our payment transfer capabilities within the high-net-worth (HNW) and ultra-high-net-worth (UHNW) client ecosystem. Your mission will be to deliver a seamless, "private bank" product & digital experience for domestic and international wire transfers and ACH payments that integrate with the firm’s total wealth management platform, enabling clients to manage their operational cash with the same sophistication as their investment portfolios.

What will you do?

Product Strategy & Vision

Define the multi-year roadmap for Wire and ACH products, prioritizing features that reduce friction in domestic and international money movement

Benchmark RBC's Wire and ACH capabilities against traditional competitors and fintech disruptors to ensure market-leading client experience

Advocate for "Total Wealth" visibility, ensuring clients can view and move cash across brokerage and banking accounts effortlessly through optimal payment methods

Execution & Feature Delivery

Lead modernization of domestic and international payment transfer capabilities (Fedwire, SWIFT, ACH)

Own the end-to-end lifecycle for both wire transfers and ACH payments, including initiation, validation, processing, and confirmation

Translate complex regulatory requirements (AML, KYC, OFAC) into intuitive solutions

Implement real-time transaction processing and balance updates, supporting a multi-billion dollar domestic & international payment volume

Drive automation and reduce manual intervention in Wire and ACH processing workflows

Optimize routing logic to recommend appropriate payment rails based on client needs, speed requirements, and cost efficiency

Stakeholder & Ecosystem Collaboration

Partner with Consumer Digital Product teams to leverage enterprise banking rails while customizing UI/UX for Wealth Management clients

Collaborate with Legal, Risk, and Compliance to ensure all Wire and ACH features meet stringent anti-money laundering standards

Work closely with Financial Advisors to ensure digital tools empower the advisor-client relationship rather than bypassing it

Coordinate with correspondent banks, ACH operators, and third-party vendors to optimize payment processing efficiency

Data & Performance Management

Define and track North Star metrics: Wire and ACH adoption rates, processing speed, error rates, and client satisfaction

Utilize client analytics to identify pain points in the payment transfer funnel and iterate on user experience

Monitor transaction volumes and performance against industry benchmarks

Drive continuous improvement through A/B testing, user feedback, and data-driven decision making

What do you need to succeed?

Must-have

7+ years in Product Management, specifically within Wealth Management, Private Banking, or Consumer Digital Banking

Bachelor's degree in Business, Finance, Computer Science, or related field

Deep understanding of payment rails (Fedwire, SWIFT, ACH) and the complete payment transfer lifecycle

Experience with account validation and verification processes

Experience working in an Agile environment, collaborating directly with engineering teams via JIRA to deploy APIs and microservices

Proven track record of delivering high-end digital experiences for HNW/UHNW clients

Exceptional ability to influence senior leadership (Director/MD levels) and present complex product trade-offs clearly

Strong knowledge of AML/KYC regulations and payment compliance requirements

Proficiency with wire transfer and ACH systems and payment processing platforms

Experience with API integration and microservices architecture

Knowledge of data analytics tools for tracking payment performance metrics

Understanding of security protocols for sensitive financial transactions

Nice-to-have

MBA or advanced degree preferred

Experience with both Wire and ACH products, including comparative knowledge of use cases

Experience with account validation and verification methodologies (IAV, microdeposits, etc.)

Experience with international wire products and multi-currency transactions

Knowledge of treasury management services for high-net-worth business owners

Familiarity with Salesforce Financial Services Cloud or similar CRM ecosystems

Experience with real-time payment systems and digital banking platforms

Background in fraud detection and prevention systems

Understanding of correspondent banking relationships and international payment networks

What’s in it for you?

A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.

Leaders who support your development through coaching and managing opportunities.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Opportunities to do challenging work.

Opportunities to build close relationships with clients.

The expected salary range for this particular position is $90,000-$160,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

Drives RBC’s high-performance culture

Enables collective achievement of our strategic goals

Generates sustainable shareholder returns and above market shareholder value

Job Skills

Communication, Critical Thinking, Group Problem Solving, Knowledge Organization, Long Term Planning, Product Development Lifecycle, Product Manufacturing, Product Services, Product Testing, Waterfall Model

Additional Job Details

Address

250 NICOLLET MALL:MINNEAPOLIS

City

Minneapolis

Country

United States of America

Work hours/week

40

Employment Type

Full time

Platform

WEALTH MANAGEMENT

Job Type

Regular

Pay Type

Salaried

Posted Date

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strides to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Worksite address

charlotte, NC, 28245, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.