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Job description
A New York-based wholesale and design company is seeking a highly organized, experienced, and detail-oriented Senior Production Manager to take ownership of complex, high-volume production programs from purchase order through final shipment and delivery. This individual will oversee multiple product categories and serve as a key point of contact for overseas factories and suppliers.
The Senior Production Manager will be responsible for driving production timelines, managing supplier relationships, resolving issues, and ensuring orders are delivered on time and to company and customer specifications. The ideal candidate is proactive, highly accountable, and comfortable managing multiple priorities in a fast-paced environment while communicating across international time zones.
Key Responsibilities
Production & Order Management
Take senior-level ownership of assigned orders from PO placement through final shipment and delivery
Manage high-volume orders and multiple SKUs across various consumer product categories
Maintain and update detailed Work In Progress (WIP) reports on a daily basis
Monitor production timelines, approvals, shipment schedules, and delivery deadlines
Oversee all stages of production, including:
Mass Production (MP) samples
Top of Production (TOP) samples
Packaging approvals
Inspection coordination
Ensure all approvals, revisions, and follow-ups are completed accurately and on schedule
Establish priorities and proactively manage critical deadlines and production milestones
Factory & Supplier Management
Serve as a senior point of contact for overseas factories and suppliers, including China and other international partners
Communicate regularly with factories and suppliers, including off-hours as needed
Build and maintain strong supplier relationships while holding partners accountable for timelines, quality, and performance
Negotiate pricing, timelines, MOQs, production schedules, and other key production terms
Proactively follow up on approvals, testing, packaging, labeling, and shipping requirements
Identify supplier risks and elevate significant delays, quality concerns, or production issues to leadership
Sample Review & Product Execution
Lead the review and approval process for production samples, packaging, and shipment samples
Provide clear, detailed, and actionable feedback to factories and suppliers
Ensure products meet company quality standards, customer specifications, and approved samples
Identify potential production, quality, or packaging issues before they impact shipment
Coordinate revisions and approvals while keeping internal stakeholders informed
Reporting & Operational Support
Oversee production trackers, shipment logs, and product data records
Ensure production labels, packaging details, carton markings, and shipping documentation are accurate
Provide regular production updates and communicate risks, changes, and delays to leadership
Ensure internal systems, reports, and documentation remain accurate and current
Collaborate closely with Sales, Product Development, Design, Logistics, Compliance, and Warehouse teams
Help improve production processes, tracking systems, and operational workflows
Leadership & Problem Solving
Proactively identify and resolve production delays, supplier challenges, quality issues, and shipment risks
Serve as a resource and escalation point for production-related issues
Manage multiple complex projects and competing priorities while maintaining accuracy
Take ownership of critical production issues and drive them through resolution
Operate effectively under pressure in a fast-moving environment
Identify opportunities to improve efficiency, communication, and production execution
Qualifications
5-9+ years of experience in production, sourcing, supply chain, or operations
Strong experience managing overseas factories, particularly in China
Proven experience managing high-volume production programs and multiple SKUs
Strong knowledge of WIP management, production timelines, quality control, and international shipping processes
Extensive experience reviewing and approving production samples
Strong supplier management and negotiation skills
Excellent organizational, multitasking, and problem-solving abilities
Strong communication skills with the ability to work effectively across departments and time zones
Ability to work independently, prioritize effectively, and take ownership of projects
Proficiency in Excel, Google Sheets, ERP systems, and production tracking tools; A2000 preferred
Consumer product experience in categories such as tech, beauty, home, kitchen, or outdoor is a plus
Experience mentoring or overseeing junior production team members is a plus
Willingness to work flexible hours to support overseas communication
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.