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Egnyte

Senior Professional Service Sales Manager

northern, KY

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Job description

SENIOR PROFESSIONAL SERVICES SALES MANAGER

REMOTE, ANY ALLOWABLE STATE

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit

The Sr. Professional Services Sales Manager will play an integral role supporting the sale of Egnyte Services. You will leverage your deep experience leading implementations, as well as expert knowledge of Egnyte to inspire customer confidence. This role will help prospect’s architect best practice solutions that address specific customer business needs while being practical to implement and easy to service. You will be the critical link between commitments made during the sale and delivery during the implementation. This is an ideal opportunity for someone with a background in technology, consulting, client management, and pre-sales to take a leading role in driving Egnyte’s growth.

WHAT YOU’LL DO:

Partner with SaaS Account Executives on new business opportunities, articulate value of Egnyte Professional Services and engage in a timely manner to scope customer/prospect needs

Be an expert B2B consultative seller with the ability to articulate complex processes easily and translate Egnyte Services Solutions into customer value and improved time to value

Assist Customer Success teams on install base expand opportunities by engaging with customers to scope and propose solution/services

Help evolve and improve Professional Services sales collateral and customer pitches

Review, advise on and approve the scope and cost of Professional Services

Support SOW creation by being an expert on Egnyte technology and by representing the interests of customers and the Professional Services team

Customer architecture review during the sales cycle and final solution planning post sales as required

Work closely with clients during the sales cycle, early in the implementation phase, and through their transition to servicing, to ensure satisfaction

Support the implementation team and customer on any sales related escalation topics

Continually search for ways to improve Services offerings and the methods by which customers are on-boarded to Egnyte

Play a leading role in the development of the Services team and Egnyte as we scale, including process, people, and technology

Be the voice of PS Sales on internal Egnyte digital transformation programs to ensure cross functional teams implement robust processes & systems for the Egnyte PS line of business

Lead cross-functional initiatives, e.g., with Customer Success, Product, Engineering, Marketing, and Sales departments

YOUR QUALIFICATIONS:

Minimum of 15 years of Experience with 5 years focused on technology consulting, in customer-facing roles.

Demonstrated experience with the sales cycle as a pre-sales engineer or a sales manager

Experience working for / with MSPs is highly desirable.

Experience working on products and programs related to data migrations between Cloud and On-premises sources, and/or Security and Governance is desirable

Record of consistently meeting objectives and exceeding targets at top-performing companies

Demonstrated expertise in technology, including comfort with technical concepts and ability to learn new technology applications

Interpersonal skills, including the ability to work with both technical and business team members

Bachelor’s degree

COMPENSATION:

Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $110k - $120k annually as well as bonus. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.

BENEFITS:

Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance

Paid holidays and sick time

401(k) with company match

Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options

Up to 12wks of paid Parental and 10wks Adoption Leave to help you grow your family

Modern and collaborative offices located in Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland

Gym, cell phone, and internet reimbursement

Free well-being apps such as Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP)

Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more

Your own Egnyte account with lifetime access

HealthJoy – a benefits navigation app that lets you access your benefits and get answers to your questions all in one place

One Medical virtual care, providing you with healthcare access across the country

Equal Employment Opportunity

Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

At Egnyte, we embrace our unique differences and thrive on the individuality of our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and foster connectedness across our varied workplace.

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