About this opportunity
razrmarketinginc lists this Senior Program Manager – Client Implementations opportunity in minnetonka, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
LOCATION: Ouroffice is located in Minnetonka, MN. Candidates mustresidein the Twin Cities area and willbe requiredto be in-office 5 days per week.
A job at RAZR is like no other. We are on a mission to Be Relevant - make a meaningful difference in the lives of others. This talented team lives our values every day.These values have made RAZR what it is for years, and today, they are more critical than ever. They keep us connected. They make us a team. They allow us to thrive.
The RAZR Core Values You Live
Be Intentional
Youtake actionand pursue the ultimate best outcome for RAZR and our clients
You dig in and understand the details of how the business works
You run towards, and youdon’trun away
You understand that “whatever it takes” is just that
You have a plan, and you execute it even when youdon’tfeel like it
Embrace the Attitude of How
You understand that problems are simply opportunities to solve them
You view commitments as promises to be kept...regardless
Youcan’tstand not knowing; you have an unquenchable thirst to understand why
You are an active participant, never a spectator
You are focused on outcomes and not the time it takes to achieve them
Enjoy the Ride
You are grateful for both life’s challenges and opportunities
You passionately pursue excellence in everything you do
You laugh often anddon’ttake yourself too seriously
You love change, and living in the gray is energizing to you
Youcan'twait to get out of bed in the morning & get on with your day
Overview
The Senior Program Manager – Client Implementations leads a portfolio of financial institution loyalty and rewards implementations from planning through launch. This role owns program governance and coordinates channel partners, Operations Delivery Managers, and RAZR’s Product, Technology, Support, and other internal teams to deliver programs on schedule and at scale.
While Delivery Operations Managers own the detailed configuration, validation, and operational readiness of individual programs, the Senior Program Manager owns the broader implementation process, ensuring plans, resources, dependencies, risks, and stakeholdersremainaligned.
The ideal candidate is an experienced program leader who thrives in complex, fast-moving environments involving multiple concurrent implementations. They are highly organized, comfortable working across technical and operational teams, and skilled at creating accountability and driving execution across internal and external stakeholders.
Responsibilities
Program &PortfolioManagement
Lead a portfolio of concurrent financial institution implementations from planning through launch.
Develop andmaintainthe master implementation plan, including implementation waves, schedules, milestones, dependencies, resource requirements, and launch dates.
Coordinateimplementationsequencing and capacity based on program readiness, business priorities, dependencies, and available resources.
Partner with Operations Delivery Managers to incorporate configuration, validation, testing, and operational readiness activities into implementation plans.
Monitor portfolio progress,identifyrisks, resource constraints, and bottlenecks, and drive issues to resolution or escalation.
Establish repeatable implementation processes and standards
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Worksite address
minnetonka, MN, 55345, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.