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Workman Labs

Senior / Prompt Engineer (AI/ML), Brand Concierge

northern, KY

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Job description

Senior / Prompt Engineer (AI/ML), Brand Concierge

Designs, tests, and integrates prompt strategies that drive Adobe's Brand Concierge agents and enterprise LLM workflows — prompt templates, multi-step chains, function calling, persona design, and evaluation.

$172,500 – $306,625 / yr

Location

San Jose, CA

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Seniority

Senior

Compared with 41 other Engineering roles: Common across similar roles Unique to this role

What you\'ll do

Responsibilities

Develop prompt templates and multi-step chains tailored to business functions like sales enablement, support, and knowledge management

Develop few-shot, zero-shot, and hybrid prompt patterns for enhanced reasoning and context retention; maintain prompt libraries with version control

Implement LLM function calling to trigger APIs, databases, and internal tools; build tool-use pipelines within agent workflows Common

Define agent personas, roles, and behaviors; manage multi-turn conversations, memory handling, and contextual continuity

Tailor prompts for enterprise accuracy, privacy, fairness, and compliance; work with legal and security teams on hallucination, bias, and misuse risks

Partner with AI Agent Engineers to integrate prompts into agent workflows and orchestration pipelines

What you\'ll need

Experience

3+ years of experience in NLP, AI/ML product development, or application scripting Unique

Strong grasp of LLM capabilities and limitations (OpenAI, Claude, Mistral, Cohere) Unique

Experience crafting prompts and evaluation methods for enterprise tasks

Familiarity with frameworks like LangChain, Semantic Kernel, or AutoGen Unique

Strong ML, Python, and API integration skills

Excellent written communication and structured thinking Unique

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Who can apply

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