About this opportunity
Consulting Solutions lists this Senior Public Engagement Manager (Pinellas County) opportunity in pinellas county, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
12 month contract to start out
Job Summary
The Senior Public Engagement Manager leads the company's strategic outreach efforts for customer delivery projects in a designated area which includes substation optimization projects and undergrounding projects. This position requires in-depth knowledge and experience, partnering with technical and externally-facing staff and all levels of an organization, coordinating complex communications internally and externally, working independently with minimum guidance.
Responsibilities
Creating and managing a strategic engagement plan
Preparing and coordinating external written communications to property owners and other stakeholders, response, dispatch and tracking of external project inquiries, and monitoring and tracking project information
Engaging and informing key internal stakeholders of the projects taking place and works to ensure a smooth execution of projects
Participating in project team meetings including extensive field reviews, pre-construction meetings and customer interaction in the field
Working with local Government & Community Relations Managers to determine appropriate public engagement strategy
Organizing external communications such as letters, collateral and presentations as needed in coordination with internal communications departments, internal management, legal, engineering, etc.
Coordinating the printing and mailing of external communications
Monitoring property owner inquiries on assigned projects and manage response and documentation
Leading in the preparation and implementation of public information meetings
Basic Qualifications:
Bachelor's degree
In addition to bachelor's degree, five (5) years minimum of related work experience
In lieu of bachelor's degree AND five (5) years minimum of related work experience listed above, high school diploma/GED AND seven (7) years minimum of related work experience
Specific Requirements:
Valid driver's license
Desired Qualifications:
Prior experience in customer delivery/distribution
Experience presenting and communicating with external audiences
Adept at dealing with a variety of individuals and escalated situations
Excellent written and oral communication skills
Proficient in principles of project management
Experience in the utility industry
Customer-specific experience
Demonstrated organizational and planning skills
Demonstrated negotiation experience
Proficient in Microsoft Office applications
Community involvement experience in a personal or professional capacity
Ability to lead cross functional teams
Demonstrated problem solving and conflict management skills
Ability to effectively interact with all levels of employees, management, customers, vendors and service providers in both business and social settings
Experience in working with community organizations in a professional capacity
Experience in working with mid-level, senior level management and their support staffs
Experience with project and event planning
Previous budget management experience
Working Conditions
Available for travel and to support after hours events
Frequent travel to construction sites to meet with crews and customers
Available to serve in an on-call basis
Field mobility classification - work will be performed in various field locations, as needed, after the onboarding period. However, field employees are required to live within a reasonable daily commute to their assigned work location.
EEO and ADA Statement
Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at:
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.