About this opportunity
Maker’s Pride, LLC lists this Senior Quality Manager opportunity in kentwood, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Grand Rapids - H1, 3061 Shaffer Avenue, Kentwood, Michigan, United States of America
Job Description
Posted Thursday, September 3, 2026 at 5:00 AM
Job Summary
Responsible for leading, maintaining, and executing all aspects of Quality Assurance and Food Safety for the plant. Coach, teach, mentor, and manage the Quality and Food Safety teams onsite. Utilize lean tools and root cause analysis to continuously improve the existing quality system. Ensure all requirements from customers, regulatory, and 3rd party certifications are met and in compliance.
Job Duties
Duties may include, but are not limited to the following
Manage all Quality and Food Safety programs including HACCP, Food Safety Plans, Food Quality Plans, IA Vulnerability, and Food Defense
Execute a robust internal audit program to ensure site it always audit ready all the time
Participate in Hearthside Production System requirements such as Drumbeat, Weekly KPI, Lean Steering Committee, and Tiered Auditing
Lead Root Cause Analysis (RCA) and Corrective Actions/Preventative Action (CAPA) investigations
Coach, teach, and mentor the QA and Food Safety teams to build bench strength and career paths for employees
Collaborate with all plant leadership to drive quality culture improvements and consumer complaint reductions
Coordinate multidisciplinary activities among various team members assuring timely, efficient and cost-effective finality
Administrate all product specifications and associated floor instructions assuring compliance with regulatory label requirements.
Ensure food standard compliance with FDA, USDA, OSHA, GMP, and company policy.
Assess Environmental Monitoring Programs to ensure continued seek and destroy approach to pathogens
Oversee the Hold and Release program, ensuring proper hold verifications and disposition processes
Lead Trace and Mock Recall exercises
Measure and monitor various company KPIs and drive for improvements in key performance areas
Lead customer QA discussions related to quality or food safety incidents in the plan
Advise commercialization and production teams on process specifications, process capabilities, and customer requirements to include recipe and sensory
Support commercialization teams in integrating customer and compliance requirements into internal specifications and critical quality parameters
SQF Practitioner and PCQI duties
Trend and analyze data as need to drive improvements in the plant (EMP, Pest Control, Consumer Complaints, etc.)
Support and oversee all aspects of sanitation, including allergen matrix and control programs, chemical control programs, pest control programs, cleaning validations including all sanitation systems as assigned.
May perform other functions as needed.
Knowledge of:
Intentional Adulteration Vulnerability Assessments
SMART goal setting and team coaching
Basic RCA and CAPA tools
7 Steps of Sanitation
Skilled in:
Procedure and Standard Work generation
Demonstrated proficiency in advanced quality statistics, measurement systems analysis
and continuous improvement required.
Ability to:
Communicate effectively both verbally and in writing.
Manage multiple projects at a time
Direct various program activities within the plant
Influence Quality Culture behaviors
Recognize food safety & quality gaps and provide a plan to address
Work collaboratively with all departments
Ensure collaborative relationships with industry, trade, other associations, regulatory agencies and Hearthside staff.
Proficiency in :
MS Office Suite, SAP a Plus
Frequent production environment exposure which includes noise, dust, heat, cold, moving machinery, fork lifts, and slippery floors
50% of work in an office setting
Handle daily employee issues.
Travel up to +25%
Physical Requirements:
Ability to use hands and fingers.
Employee frequently required to sit
Employee daily required to walk, climb and/or balance.
Ability to lift and carry up to 25 lbs.
Walk up to 400 yards to work and break areas.
Stand, walk and climb stairs on an infrequent basis.
Minimum Qualifications:
Bachelor’s degree in business/science-related field is required; post-graduate degree a plus.
PCQI Certification and/or HACCP Certification
Must be detailed-oriented, have strong self-confidence and leadership skills and have excellent oral and written communication skills.
Sponsorship for work authorization is not available for this position. It is the candidate’s responsibility to ensure they are legally authorized to work in the location to which they apply.
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Maker's Pride is an Equal Opportunity Employer.
Grand Rapids - H1, 3061 Shaffer Avenue, Kentwood, Michigan, United States of America
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.