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Quince

Senior Returns Operations Leader | Lean, Data-Driven, Equity

northern, KY

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About this opportunity

Quince lists this Senior Returns Operations Leader | Lean, Data-Driven, Equity opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Quince is seeking a Senior Operations Manager to lead strategic returns operations within our Returns Center, directing a team of Area and Operations Managers. You will drive safety, accuracy, and efficiency while scaling best practices across reverse logistics and analytics-driven improvements.

Responsibilities include mentoring leaders, optimizing workflows, tracking KPIs, and collaborating with HR, Finance, Safety, Facilities, and Inventory Control to plan labor and policy changes.

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