Job description
Work Authorization & Visa SponsorshipBig Happy is not offering visa sponsorship of any kind at this time, either now or in the future. Only candidates who are currently authorized to work in the United States and will not require employer-sponsored visa sponsorship now or in the future will be considered for this position.
As Big Happy enters its next phase of growth, we're looking for a detail-oriented, analytical Sr. Revenue Operations Analyst to join our Business Operations team. In this role, you'll serve as the connective tissue between Sales, Marketing, and leadership, owning our CRM data integrity, building reporting on key company and revenue metrics, and helping drive sales initiatives forward with clean, actionable insights.
This is a great opportunity for someone who loves turning messy data into a clear story, thrives working cross-functionally, and wants hands-on exposure to how a fast-growing media/ad-tech company runs its revenue engine. This role reports to the Sr. Manager, Business Operations. Key Responsibilities
CRM & Data Management
Own day-to-day administration and hygiene of the CRM, ensuring data accuracy, consistent field usage, and clean pipeline records
Build and enforce data governance standards across Sales and Marketing systems
Reporting & Analytics
Build and maintain dashboards and reports on key revenue metrics (pipeline, bookings, churn, win rates, sales cycle length, etc.)
Track and report on company-wide KPIs, surfacing trends and flagging risks/opportunities to leadership
Conduct ad hoc analysis to answer strategic business questions from Sales, Marketing, or Finance
Sales & Marketing Operations Support
Partner with Sales leadership to identify process gaps and recommend improvements
Monitor funnel health (lead volume, conversion rates, deal velocity, win rates) and help identify bottlenecks
Provide data and analysis to support quota setting, territory design, comp modeling
Act as a liaison between Sales, Marketing, Finance, and leadership to ensure aligned metrics and definitions
Systems & Process
Identify opportunities to automate manual reporting processes and improve data workflows
Standardize recurring reporting (weekly/monthly/quarterly business reviews) to ensure consistency across teams
Skills, Knowledge and Expertise
3-5 years of experience in revenue operations, sales operations, business operations, or a related analytical role
Hands-on experience managing and maintaining a CRM platform (Boostr, Salesforce, HubSpot, or similar)
Advanced Excel/Google Sheets skills; comfort building and maintaining dashboards (e.g., in Tableau, Looker, Power BI, or native CRM reporting tools)
Advanced PowerPoint/Google Slides skills for executive ready presentations
Solid analytical skills with the ability to translate raw data into clear, actionable insights for non-technical stakeholders
Excellent attention to detail especially around data accuracy and consistency
Strong communication skills and comfort presenting metrics/findings to senior stakeholders
Ability to manage multiple reporting cadences and priorities in a fast-paced environment
Benefits
Full-time position with a competitive base salary and bonus structure
Access to benefits, including Healthcare, Dental, and Vision
HSA/FSA matching program
Participation in Big Happy’s stock program
Paid Parental Leave
Half Day Fridays (except Q4)
Team Happy camaraderie—celebrating wins, learning from challenges, and fostering continuous career growth
A workplace culture where you can be yourself, contribute meaningfully, and be valued for your impact
Compensation:
The total Compensation range for this role is $70,000-$103,500. This range is inclusive of base pay (70,000-90,000) + 15% semi-annual bonuses. Compensation will vary based on location and experience.
Location:
This opportunity is Remote for candidates in the United States, and Hybrid with 3 days in the office for those within commuting distance of our Chicago or NYC office.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.