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HappyGlobal Service

Senior Sales Manager - International Logistics (Import)

united, WV

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About this opportunity

HappyGlobal Service lists this Senior Sales Manager - International Logistics (Import) opportunity in united, West Virginia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Description

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Location: Remote – United States

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Travel: Monthly in-person business reviews in Houston, TX, or Los Angeles, CA

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Employment Type: Full-Time

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Position Overview

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The Senior Sales Manager will be responsible for developing new customer relationships and expanding revenue across the U.S. market, with a focus on import shipments from Asia, including Southeast Asia.

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This role is ideal for an experienced logistics sales professional with a strong understanding of freight forwarding, import operations, and integrated supply chain solutions. The successful candidate will bring a consultative sales approach, a solid industry network, and a proven ability to develop long-term customer partnerships.

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This remote position offers a competitive base salary and an uncapped commission structure tied to sales performance.

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Key Responsibilities

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1. Business Development & Sales

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- Identify and develop new business opportunities with U.S. importers, distributors, retailers, and e-commerce businesses.

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- Focus on import trade lanes connecting Asia, particularly Southeast Asia, with the United States.

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- Develop new customer relationships and expand existing accounts to achieve revenue and sales targets.

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- Promote integrated logistics solutions tailored to customer supply chain requirements.

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2. Integrated Logistics Solutions

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- Sell a range of logistics services, including ocean freight (FCL/LCL), air freight, customs brokerage, drayage, warehousing, and domestic distribution.

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- Develop solutions supporting deliveries to U.S. warehouses, retail distribution centers, and Amazon FBA facilities.

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- Prepare quotations, proposals, and service agreements.

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- Negotiate pricing and commercial terms to support sustainable business growth.

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3. Account Management & Customer Relationships

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- Build and maintain long-term relationships with decision-makers in supply chain, procurement, and operations.

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- Identify opportunities to expand service offerings and increase account value.

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- Coordinate with overseas offices, operations, and customer service teams to ensure smooth shipment execution.

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- Monitor customer satisfaction and address service-related concerns in collaboration with internal teams.

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4. Market Development & Sales Strategy

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- Monitor industry trends, competitor activity, and freight rate developments.

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- Identify new market opportunities, customer segments, and potential strategic partnerships.

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- Represent TOPASIA at industry events, trade shows, and customer meetings.

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- Contribute market insights to support the company's U.S. sales strategy.

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5. Sales Pipeline & Performance Management

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- Maintain accurate sales pipeline records and customer information in CRM systems.

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- Track sales performance against established targets.

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- Prepare regular sales reports, revenue forecasts, and business updates.

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- Collaborate with management to develop account strategies and sales plans.

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Required Qualifications

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- 5+ years of sales experience in international logistics, freight forwarding, NVOCC, or a related industry.

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- Established relationships with U.S. importers or relevant industry customers.

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- Demonstrated ability to develop new business and generate revenue through customer acquisition and account growth.

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- Proven sales performance and a track record of meeting or exceeding sales targets.

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- Strong knowledge of Asia-to-U.S. import logistics and international freight operations.

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- Understanding of the import process, including Incoterms, Importer Security Filing (ISF), customs clearance, drayage, and domestic distribution.

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- Strong negotiation, presentation, relationship-building, and communication skills.

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- Ability to manage a sales pipeline, prioritize opportunities, and work independently in a remote environment.

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- Bachelor's degree preferred; equivalent industry experience will also be considered.

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- Ability to travel for customer meetings and attend monthly business reviews in Houston, TX, or Los Angeles, CA.

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- Must be legally authorized to work in the United States.

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Preferred Qualifications

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- Professional proficiency in both English and Mandarin Chinese.

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- Established customer relationships in Houston or the Gulf Coast region.

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- Experience serving customers in retail, new energy, recycling, industrial, or consumer goods sectors.

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- Experience working with international freight forwarders or logistics providers headquartered in Asia.

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- Familiarity with e-commerce logistics, Amazon FBA, and retail distribution center deliveries.

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- Experience with CRM platforms such as Salesforce or HubSpot and logistics TMS systems.

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Compensation & Benefits

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- Competitive base salary plus uncapped sales commission.

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- Performance-based bonus opportunities.

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- Health, dental, and vision insurance.

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- 401(k) retirement plan with company match, subject to plan terms.

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- Paid time off and paid holidays.

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- Opportunities for professional growth within an expanding U.S. organization.

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Who can apply

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