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UPS

Senior Service Associate M-F 8am-4pm

mira loma, CA

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Job description

Healthcare Senior Service AssociateThe primary component of our Healthcare team is order fulfillment, including receipt of our customers' priority healthcare products into our warehouse facility, placement of stock into storage, receiving orders, picking and packing orders, shipping orders, and conducting customer service support. Our healthcare team members provide an important service for the world's medical devices, testing equipment, pharmaceuticals and more.Speed, consistency, flexibility and visibility are delivered to our clients through our customer first approach. For us, it's more than a package, it's a patient. Healthcare Service Associates help our clients become more efficient, which allows them to focus on their core competencies, better serve their customers, and improve the products and services they offer.Responsibilities include:The ability to lift up to 70 lbsAn ability to work at heights of up to 28 feet using powered equipment such as order pickersUtilize various pieces of Material Handling Equipment (MHE) including pallet movers, stand up forklifts, high lift reach trucks, and order pickerUtilize radio frequency (RF) scanners to electronically perform warehouse activitiesPerforms all tasks using defined job processes with a high level of accuracy with minimal supervisionUtilize computer-based warehouse management system (WMS) to perform all warehouse activities including outbound process, inbound process and inventory controlEnsure transaction accuracy along with safety and quality complianceWorks in a variety of environments to include temperatures in the ambient warehouse, refrigerated storage spaces, or freezer spacesLegal right to work in the U.S.Successful completion of background check and a drug screen is requiredBenefits include:Excellent weekly pay401(k)Medical, dental and vision after waiting periodManages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups. Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc. Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives. Responsible for retaining and strengthening customer relationships which may include face to face customer service. Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network.Employee Type: PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. UPS does consider job applicants with prior criminal convictions.Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.Pay Range: Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $22.50/hr to $36.55/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

Worksite address

mira loma, CA, 91752, US

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