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Capgemini

Senior Service Design Consultant - AI-Driven Experiences

new york, NY

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Job description

Capgemini Invent, in the frog Creative & Design practice, seeks a Service Design practitioner to design and improve systems spanning people, processes, digital and physical touchpoints. You will lead service design activities, mentor juniors, and guide client conversations to deliver meaningful experiences.

You will create journey maps and service blueprints, design interventions across partner ecosystems, and facilitate workshops.

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Worksite address

new york, NY, 10261, US

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