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Cognizant

Senior ServiceNow Business Analyst Lead (Remote)

carson city, NV

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Job description

Cognizant is seeking a Senior Manager ServiceNow Business Analyst to bridge business needs and technology for ServiceNow implementations and enhancements. You will lead discovery sessions, translate requirements into user stories, and collaborate with product, delivery, and technical teams across Agile ceremonies.

The role requires 8+ years as a BA, 4+ years with ServiceNow (ITSM/CSM/FSM), CSA certification, and another ServiceNow cert.

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