About this opportunity
TD SYNNEX North America lists this Senior SLA & Service Delivery Leader opportunity in groveport, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Shyft Global Services, a TD SYNNEX Company, is seeking a Service Delivery Manager to oversee strategic customer relationships and act as the senior escalation point for service issues. You will ensure SLAs are met or exceeded and drive continuous improvement in processes and customer experience.
The role requires strong customer-facing abilities, stakeholder management, and experience in service delivery or program management. Excellent communication skills are essential to success.
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Worksite address
groveport, OH, 43195, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.