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Job description
Overview
Hybrid Position, several days per week in office at our Piada Home Office located in Grandview.
Must live in the Columbus, Ohio or surrounding area
Must be authorized to work in the U.S.
Salary plus bonus $120,000-180,000 Annual Compensation
Senior Software Engineer - Piada Support Center - Columbus, Ohio
Hybrid Position, several days per week in office at our Piada Home Office located in Grandview.
Must live in the Columbus, Ohio or surrounding area
Must be authorized to work in the U.S.
Salary plus bonus $120,000-180,000 Annual Compensation
At Piada Italian Street Food, we believe technology can make every guest interaction memorable and every team member’s experience simpler. By seamlessly connecting people, data, and platforms, we’re on a mission to elevate the way guests experience Piada, and how our teams operate and collaborate. The Technology team champions a culture of service for our guests and our teams by providing genuine hospitality and implementing technology to complement Piada’s mission and values.
The Senior Software Engineer role is responsible for developing, maintaining, and improving Piada’s company sites, internal analytics dashboard, and point-of-sale systems with the goal of enhancingour technical infrastructure to better serve our guests and teams, as well as mentoring and teaching other Software Engineers on the team.
This role is also responsible for maintaining menu management systems, managing third-party applications, assisting stores with point-of-sale issues, and partnering with internal teams to use technology to solve business problems. You will also be a point of contact for guests seeking help with online orders, gift cards, Piada Rewards, and other inquiries or concerns they may have.
The ideal candidate for this role will embody and demonstrate Piada’s core values, have a passion for development, mentoring, strategizing, and guest experience, and demonstrate the ability to collaborate with various cross-functional teams within the organization. You are comfortable moving between code, data, vendors, store technology, and guest-facing systems while keeping business impact and service quality at the center of your work.
In this position, you will use your technical expertise to tackle real-world business challenges and steer the software solutions that are deployed in our technology stack. At Piada, our diverse tech ecosystem-spanning multiple programming languages and platforms gives you the mental stimulation by allowing you to work in various development environments. We continuously push the boundaries of innovation and are looking for someone who’s excited to help us stay at the leading edge of the industry and our peers.
Responsibilities
Principal Duties & Responsibilities:
Responsible for the development and maintenance of online, mobile, and internal software platforms
Architects advanced solutions to business problems using foundational knowledge of software development and business priorities
Mentors and teaches other Software Engineers on best practices, languages, libraries, and tools
Creates and maintains documentation
Collaborates with other departments to develop solutions to business problems, including creating integrations between existing platforms
Manages user accounts in cloud-based software
Maintains, updates, and creates menu items as menu changes
Supports stores with point-of-sale issues
Answers guest questions regarding online ordering, gift cards, Piada Rewards, and other questions/concerns that are sent to the Technology-managed email addresses
In conjunction with the other members of the Technology team, provide support to stores during their open business hours
Provides timelines and roadmaps for development projects and technology initiatives
Maintain and manage relationships with software vendors
Other duties as assigned, as opportunities and challenges arise
Knowledge, Skills & Abilities
Bachelor’s degree in Computer Science, CS, Computer Science and Engineering, CSE, Software Engineering, or equivalent professional experience/certification
Minimum 6 years of professional experience in full-stack development, with preferences for:
Ruby on Rails
JavaScript (Vue)
HTML/CSS
Mobile apps - iOS (Swift) / Android (Kotlin)
Understanding of user-experience theories and concepts
Cloud server architecture, configuration, and deployment. Specific knowledge of AWS is a plus
Be aware of security best practices to ensure the appropriate protection of data and resources
Ability to take business requirements and translate them into technology solutions
Strong written, verbal, and interpersonal communication skills
Ability to create a structured project plan and prioritize tasks according to business requirements
High attention to detail
Night and weekend availability to assist stores with troubleshooting, menu launches, and software deployments
The Piada Group is committed to equal opportunity for all employees and applicants. We do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon the successful completion of a background check, as applicable and permissible by law.
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Worksite address
columbus, OH, 43224, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.