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Job description
Job Details
The Senior Software Engineer is responsible for design, build, and scale our ServiceNow Strategic Portfolio Management (SPM) capability. You'll be central to how the organization plans, resources, and executes its strategic initiatives - working across portfolio planning, resource and demand management, time carding, and digital portfolio tracking. This role drives comprehensive roadmap execution, strategic platform alignment, automation-led innovation, financial risk reduction, and a stable, secure ServiceNow environment.
Job Summary
The Senior Software Engineer is responsible for design, build, and scale our ServiceNow Strategic Portfolio Management (SPM) capability. You'll be central to how the organization plans, resources, and executes its strategic initiatives - working across portfolio planning, resource and demand management, time carding, and digital portfolio tracking. This role drives comprehensive roadmap execution, strategic platform alignment, automation-led innovation, financial risk reduction, and a stable, secure ServiceNow environment.
Job Duties
Design, build, and maintain ServiceNow SPM solutions spanning Portfolio, Program, Project, Demand, and Resource Management
Lead technical implementation of resource management workflows, including portfolio planning, MS Teams integration, and resource management pilots
Build and maintain timecard management functionality for tracking colleague time against projects and programs
Manage and support project management capabilities across strategic programs and portfolios
Develop structured demand management processes to review and prioritize resource and time requests
Build out digital portfolio management, tracking the portfolio of applications and business systems within SPM across all in-flight programs and projects
Partner with PMO, IT leadership, and business stakeholders to translate strategic goals into scalable platform solutions
Contribute to platform governance, release management, and best practices to keep SPM and related modules stable and maintainable
Drive ServiceNow automation and process improvement across employee experience, onboarding, workflows, and IT asset management
Mentor other engineers and help raise the bar on ServiceNow development practices
Support a stable, secure, and optimized ServiceNow environment, reducing errors and improving incident response times
Minimum Qualifications
Bachelor's Degree in Computer Science, Engineering, or related field or
High School Diploma/GED and 7 years preferred work experience.
5 years in software development, including experience with distributed systems and cloud platforms.
Strong hands-on experience with the ServiceNow platform, including scripting (JavaScript/Glide), Flow Designer, and custom application development
Direct experience with ServiceNow SPM (or ITBM/PPM) portfolio, program, project, demand, or resource management modules
Comfortable working with both technical stakeholders and business/PMO partners to shape requirements into working solutions
Track record of owning technical solutions end-to-end in a senior or lead capacity
Roughly 5+ years of ServiceNow experience, or equivalent depth - exact tenure matters less than demonstrated ownership of complex SPM/PPM work
Preferred Qualifications
Master's Degree in Computer Science, Engineering, or related field
7 years with a track record of solving complex technical challenges and mentoring engineers.
Experience with integrations (e.g., MS Teams, other enterprise systems)
Healthcare IT or other regulated-industry background
ServiceNow certifications (CSA, CAD, or ITBM/SPM-specific)
Experience with ServiceNow ITSM and/or ITOM/CMDB alongside SPM
Background supporting enterprise PMO, portfolio governance, or IT financial management functions
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer
This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Primary Location Address
1100 Virginia Drive, Fort Washington, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-
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Worksite address
virginia, MN, 55792, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.