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Verizon

Senior Solution Architect — Voice Security & CX AI

basking ridge, NJ

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Job description

Verizon seeks a forward-looking Solution Architect specialized in Customer Experience to modernize how we deliver unified communications and voice security solutions. You will lead end-to-end architecture, collaborate with sales and engineering, and drive revenue outcomes through innovative, AI-enabled digital channels.

The role emphasizes technical leadership, documentation, and customer engagements across the CEx portfolio, with a mobile/work-from-field component and ongoing learning.

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Worksite address

basking ridge, NJ, 07920, US

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