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Amazon Web Services (AWS)

Senior Solutions Architect — Bedrock CS Escalations

seattle, WA

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About this opportunity

Amazon Web Services (AWS) lists this Senior Solutions Architect — Bedrock CS Escalations opportunity in seattle, Washington. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Amazon Data Services, Inc. in Seattle seeks a Senior Solutions Architect for the Bedrock CSET-ENE team. This customer-facing role drives engagements at the toughest points in a customer's journey with our services, shaping designs and working systems end to end.

You will author RCAs, design docs, and guidance, lead cross-team initiatives, mentor others, and ensure scalable, reusable solutions while maintaining empathy for customers during challenging escalations.

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Worksite address

seattle, WA, 98127, US

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