About this opportunity
Jobtailor lists this Senior Solutions Engineer – IT opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Build context on Hinge Health’s corporate IT environment, including endpoints, Jamf, networking, identity, SaaS platforms, asset management, and operational processes
Establish working relationships across IT, Security Operations, IT Risk, SRE, Engineering, and AI Enablement
Own complex technical escalations and document root causes, risks, and follow‑up actions
Improve endpoint provisioning, configuration management, access workflows, and routine IT operations through automation and self‑service
Maintain and optimize Jamf and endpoint tooling across a multi‑OS environment, primarily macOS
Administer and improve corporate networking, including enterprise wireless and zero‑trust network access
Implement secure integrations and operational guardrails for internal AI tools
Lead improvements to the reliability, security, and scalability of corporate IT infrastructure
Support technology refreshes, office buildouts, and infrastructure migrations
Evaluate and operationalize emerging AI capabilities, including LLM‑backed tools, retrieval workflows, and agent‑style automation
Improve team effectiveness through documentation, runbooks, knowledge sharing, mentoring, and durable operational practices
Requirements
5+ years of experience in IT administration, systems engineering, or a comparable infrastructure role
Experience supporting a multi-OS environment, with strong experience in macOS
Experience owning endpoint management and corporate infrastructure
Experience with Jamf or a comparable MDM platform
Experience with enterprise networking
Experience with identity or SaaS administration
Experience automating IT operations through Bash or Python scripting, MDM workflows, infrastructure-as-code, or comparable engineering practices
Experience with Okta, Google Workspace, SSO, SCIM, and identity‑aware access patterns preferred
Experience supporting or integrating internal AI‑enabled tools, including LLMs, RAG, MCP, or similar connector patterns preferred
Experience designing controls for AI‑enabled systems preferred
Experience supporting cloud‑based SaaS environments or corporate IT systems intersecting with cloud infrastructure preferred
AWS experience is a plus
Familiarity with SIEM, EDR, CrowdStrike, or Netskope preferred
Knowledge of HIPAA, HITRUST, or SOC 2 preferred
Experience supporting globally distributed teams and/or administering Windows and Linux environments, including Ubuntu, preferred
Willingness to work from the San Francisco office three days per week
Located in or willing to relocate to the San Francisco Bay Area
Legally authorized to work in the United States
Core Competencies
Demonstrates expertise in IT administration and systems engineering, with a strong focus on endpoint management, corporate infrastructure, and automation of IT operations. Proficient in managing multi-OS environments, particularly macOS, and implementing secure integrations for AI-enabled tools.
Highest-signal resume keywords
IT Administration
Endpoint Management
Jamf MDM
Automation Through Bash or Python
Enterprise Networking
ATS Optimization Keywords
Hard Skills
IT Administration
Systems Engineering
Endpoint Management
Automation Through Bash
Automation Through Python
Jamf MDM
Enterprise Networking
Identity Administration
SaaS Administration
Cloud‑Based SaaS Environments
Soft Skills
Documentation
Knowledge Sharing
Mentoring
Team Effectiveness
Certifications & Qualifications
HIPAA
HITRUST
SOC 2
Industry Keywords
Multi‑OS Environment
Zero‑Trust Network Access
AI‑Enabled Tools
LLM
Infrastructure Migration
Operational Processes
Corporate IT Infrastructure
Technical Escalations
Risk Management
Operational Guardrails
Tools & Technologies
Jamf
Okta
Google Workspace
SSO
SCIM
SIEM
EDR
CrowdStrike
Netskope
AWS
#J-18808-Ljbffr
Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.