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Healthcare Triangle, Inc.

Senior Speech Analytics & QA Lead

las vegas, NV

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About this opportunity

Healthcare Triangle, Inc. lists this Senior Speech Analytics & QA Lead opportunity in las vegas, Nevada. Review the employer’s description below for duties, qualifications and application requirements.

Job description

NewRez seeks a Principal Quality and Speech Analytics Analyst to drive quality control, project development, and risk identification using Post Call Analytic software within the Compliance and Legal division. This role partners with multiple departments to build call monitoring modules and identify risks across the organization.

The candidate will lead searches for automated analysis, support audits, and help produce Tableau dashboards and reports while mentoring junior staff and maintaining

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