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Job description
ServiceNow is seeking a Staff Software Engineer, Voice Connectivity Engineering, to design, build, and operate the connectivity layer between customer telephony/CCaaS and the ServiceNow Voice ecosystem. You will map SIP trunks, implement CTI integrations, and ensure robust signaling, media, and event interfaces across providers.
The role emphasizes production reliability over agent prompts, with strong focus on security, testing, and customer deployments in live networks.
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Worksite address
santa clara, CA, 95053, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.