About this opportunity
Lighthouse lists this Senior Support Operations Leader for AI-Driven Hospitality opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Lighthouse is seeking a Senior Support Operations Manager to orchestrate Lighthouse’s global support ecosystem, blending AI and human support for a seamless, high-performing service. You’ll drive Intercom-based architectures, SLAs, and enterprise support models while partnering with Product, Engineering, and BI teams to scale.
You’ll shape a headless, API-driven support model and prepare for enterprise launches by Q1 2027.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.