About this opportunity
The Hotels Network lists this Senior Support Operations Manager opportunity in dallas, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Senior Support Operations ManagerDallas-Fort Worth Metroplex; Denver Metropolitan AreaOur Mission: Why Lighthouse?At Lighthouse, we're on a mission to revolutionize commercial strategy as hospitality's most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.Lighthouse Values: Our guiding lightWe are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment.Pursuit of greatness: We're innovators who care deeply about our customers' success. Our team brings their best work, stays curious, and delivers excellence through attention to detailMeaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forwardElevate each other: We don't just work together - we grow together. What unites us is understanding each other as people and working toward shared goalsWe're more than just a workplace – we're a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry's most exciting rocket-ship?Job DetailsCustomer OperationsUnited States - Denver, CO or Dallas, TXFull-Time HybridCompensation Salary Range: $102,000.00 - $130,000.00Equity: This role is eligible for our stock option planWhat you will doDescribe the role's primary purpose and responsibilities. This section should give candidates a clear understanding of what the job entails. 3-4 sentencesWhere you will have impactList the specific duties and responsibilities of the role. Use bullet points for easy readability.About our teamRemember to keep the "about the team" section concise and informative. It should give candidates a good understanding of what it's like to work in the team and motivate them to apply for the position. You can ask the hiring manager to write this section. You can find the guidelines here.What's in it for you?Include the benefits of the relevant location - see this fileWho you areOutline the qualifications and skills required for the job, including education, experience, and any specific certifications or technical skills.Diversity, equity, inclusion, and belongingThank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!Learn more about our careers and recruitment process | Our company and leadership team | Beware of recruitment scams
Worksite address
dallas, TX, 75201, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.