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Doyle Security Services, Inc. (DSS)

Senior System Administrator

nutter fort, WV

Check who can apply and the requirements below before continuing.

About this opportunity

Doyle Security Services, Inc. (DSS) lists this Senior System Administrator opportunity in nutter fort, West Virginia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Senior System Administrator

Client: Federal Bureau of Investigation (FBI)

Location: Remote U.S. - Must be available to travel to the CJIS facility in Clarksburg, WV for equipment pickup and in-person meetings as needed

Salary: $120,000 annually on W2 + benefits

Employment Type: Full-Time

Clearance: Active Secret or above required

Citizenship: U.S. Citizen Required

Keywords

Senior System Administrator AWS AWS GovCloud AWS Connect Amazon Connect Linux EC2 S3 IAM CloudWatch CloudTrail Splunk AWS Lex AWS Lambda Contact Lens CloudFormation Terraform Ansible VPC Security Groups Load Balancing NIST 800-53 FedRAMP CJIS System Hardening Encryption MFA Infrastructure as Code DevSecOps CI/CD JIRA Confluence SAFe Telecommunications On-Call

Position Overview

Fathom Management is seeking an experienced Senior System Administrator to support the FBI CJIS telecommunications environment.

The successful candidate will bring strong hands-on Linux system administration and AWS cloud infrastructure experience, with particular emphasis on AWS Connect and cloud-hosted telecommunications services . This position supports mission-critical communication infrastructure requiring high availability, security, monitoring, automation, and rapid incident response.

Candidates should be comfortable working in secure government cloud environments and independently supporting production infrastructure with minimal supervision.

Candidate Verification Notice

For your protection and ours, Fathom Management conducts a brief candidate verification at the beginning of the screening process. Because we support State and Federal Government clients, this verification helps protect your identity, résumé, and application from unauthorized use and confirms that we are speaking directly with the individual who applied for the position.

You may be asked to provide a photo of a government-issued identification document as part of this verification. Video verification may also be required.

Identification is used solely for candidate verification and will be handled in accordance with Fathom Management's privacy and security practices.

Current Technical Architecture Experience

Candidates must demonstrate recent hands-on experience with cloud infrastructure and telecommunications environments, including:

AWS Connect administration and telecommunications workloads

AWS GovCloud or comparable secure AWS environments

Linux-based EC2 infrastructure

AWS IAM, VPC, security groups, routing, and load balancing

AWS S3 and cloud backup/recovery

CloudWatch, CloudTrail, and Splunk monitoring

AWS Lex and Lambda integrations

Contact Lens

Infrastructure-as-Code using CloudFormation, Terraform, or Ansible

System hardening, encryption, MFA, and cloud security controls

DevSecOps and CI/CD environments

Required Qualifications

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline preferred.

Equivalent professional experience may be considered where applicable.

Experience

7+ years of Linux system administration experience.

3+ years of hands-on AWS cloud infrastructure experience.

Hands-on experience administering AWS infrastructure in enterprise or secure environments.

Strong experience with AWS Connect operations and telecommunications workloads .

Experience with AWS EC2, S3, IAM, CloudWatch, and CloudFormation.

Experience with AWS networking, including VPCs, routing tables, security groups, and load balancing.

Hands-on Infrastructure-as-Code experience using Ansible, Terraform, or CloudFormation .

Experience supporting production infrastructure, monitoring, troubleshooting patching, and incident response.

Experience with secure backup and recovery processes.

Security & Cloud Operations

Knowledge of cloud security best practices.

Experience with system hardening, encryption, IAM, network security, and MFA.

Knowledge of NIST 800-53 and FedRAMP-aligned security controls .

Experience supporting secure or regulated environments.

Ability to participate in an on-call rotation for service-impacting incidents.

Strong troubleshooting and production operations skills.

Clearance & Location

Active Secret clearance or higher required.

Must be a U.S. Citizen .

Must be available to travel to the FBI CJIS facility in Clarksburg, WV for equipment pickup and in-person meetings as required.

Preferred Qualifications

AWS GovCloud experience.

Direct FBI, CJIS, or Federal Government experience.

Advanced AWS Connect experience.

AWS Contact Lens experience.

AWS Lex/Lambda integration experience.

Experience configuring AWS Connect call flows.

Experience with Splunk.

Experience with CloudFormation, Terraform, and/or Ansible.

Experience supporting telecommunications or contact-center infrastructure.

Experience with JIRA and Confluence.

Experience working in SAFe Agile environments.

Experience supporting CI/CD and DevSecOps pipelines.

Key Responsibilities

Administer and support cloud-native infrastructure powering FBI CJIS telecommunications systems.

Provision, configure, monitor, patch, and troubleshoot Linux-based AWS infrastructure.

Administer AWS Connect telecommunications workloads and maintain availability, security, and performance.

Configure and support AWS Connect call flows and related services.

Support AWS Lex and Lambda integrations where applicable.

Monitor infrastructure using CloudWatch, CloudTrail, and Splunk.

Diagnose and resolve production infrastructure and telecommunications issues.

Implement system hardening, encryption, IAM roles, security groups, network policies, and MFA.

Support VPC, routing, security group, and load-balancing configurations.

Automate infrastructure provisioning and configuration using CloudFormation, Terraform, or Ansible.

Support secure backup and recovery processes.

Contribute to CI/CD and DevSecOps activities.

Maintain operational and technical documentation.

Participate in SAFe Agile ceremonies, including planning, stand-ups, retrospectives, and system demonstrations.

Participate in an on-call rotation and respond rapidly to service-impacting incidents.

Collaborate with developers, cloud engineers, security personnel, and government stakeholders.

What Makes Someone Successful

The successful candidate will be:

Hands-on and technically capable

Strong in Linux and AWS infrastructure

Experienced with AWS Connect and telecommunications

Security-minded and comfortable in regulated environments

Strong at production troubleshooting and incident response

Comfortable automating infrastructure

Able to work independently with minimal supervision

Detail-oriented

Comfortable participating in an on-call environment

Able to communicate effectively with technical and government stakeholders

Benefits Overview

Fathom Management offers full-time employees a comprehensive and competitive benefits package, including:

Paid vacation, sick leave, and holidays

Medical, dental, and vision insurance

Life insurance

Short- and long-term disability insurance

401(k) retirement plan with company match and immediate vesting

Military leave

Professional training and development

Tuition reimbursement

Employee wellness program

Commuter benefits

And more

Equal Employment Opportunity

Fathom Management is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All employment decisions are made without regard to race, color, religion, creed, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

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