About this opportunity
Oracle lists this Senior Systems Engineer opportunity in nashville, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
hackajob is collaborating with Oracle to connect them with exceptional professionals for this role.
Description
Performs regular administration and conducts standard performance trend analyses and manages server capacity. Performs system configurations and backups independently. Implements monthly, quarterly, or hotfix patches to address security vulnerabilities or bugs across the technical stack. Deploys enhancements to improve the performance, reliability, and security of systems and environments. Resolves complex, critical customer system issues and implements and documents technical solutions. Implements disaster recovery solutions.
Responsibilities
Key Responsibilities
System Installation &
Configuration - Software Administration:
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Monitors and
maintains operating systems to ensure effective installation and performance.
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Administers
middleware products in environments.
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Supports the deployment,
maintenance, and operation of internal applications as needed.
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Performs
regular administration and conducts standard performance trend analyses and
manages server capacity to ensure service performance meets standards.
-
Leverages
working knowledge of application monitoring tools to ensure efficiency.
System Installation &
Configuration - Installation and Configuration:
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Installs and
configures servers, cloud infrastructure, and all software and environments.
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Performs system
configurations and backups independently to ensure optimization of server
infrastructure.
-
Supports
hardware maintenance, auditing, installation, and provisioning as necessary.
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Collaborates
with internal technical experts and third-party vendors to resolve integration
challenges.
System Installation &
Configuration - Identity & Access Management:
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Administers
access privileges in the identity and access management system to ensure
accurate access to IT resources.
-
Monitors user
activity in the identity and access management system and reports on system
activity.
-
Learns to
provision access management systems.
Service Lifecycle Management
- Batch Processing:
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Monitors the
batch process to ensure the updates are applied and triages any issues that
arise.
-
Implements
batch management using different work schedulers to configure jobs and job
streams, define dependencies, and report job performance.
-
Ensures
scheduling and budgets of batch monitoring services comply with Service Level
Agreements (SLA).
Service Lifecycle Management
- Security Maintenance:
-
Follows
existing procedures to provide assurance that compute and storage devices are
secure.
-
Maintains
privileged accounts/secrets integrity of systems and compute and file system
security for the compute and storage environment.
-
Monitors and evaluates
high-level service and infrastructure dashboards and takes action to address
identified anomalies.
-
Implements
monthly, quarterly, or hotfix patches to address security vulnerabilities or
bugs across the technical stack.
Service Lifecycle Management
- System & Security Improvements:
-
Deploys
enhancements to improve the performance, reliability, and security of systems
and environments.
Incident Management &
Support - Incident Management:
-
Supports the
end-to-end incident management lifecycle to ensure systems are stable, secure,
and performing accurately.
-
Collates
incident-based data for team metrics and key performance indicators (KPIs) by
assisting with system and network incidents to identify patterns, root causes,
and solutions.
-
Participates in
incident review meetings to provide feedback for operational performance and
solution implementation.
-
Partners with
third party vendors and cross-functional teams (e.g., Development, Cloud
Engineering, Product Engineering, other IT teams) to drive collaboration for
implementation and/or resolution for high-severity incidents, risks, or
migrations.
-
Investigates
standard system issues and triages high-severity incidents by implementing
Corrective and Preventative Action plans (CAPA) as instructed.
Incident Management &
Support - Escalation Cases:
-
Coordinates
escalated support cases by collaborating with internal technical teams and
third party vendors to drive issue resolution for a wide range of production
environment problems (e.g., immense growth, scaling, leveraging the cloud,
extremely high performance, high availability requirements).
Incident Management &
Support - Technical Support:
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Proactively
monitors the production environment by checking system error logs, monitoring
ticket queues, and consulting with other teams involved in maintaining the
environments.
-
Adheres to team
schedule to contribute to ongoing technical support and service objectives.
-
Resolves
complex, critical customer system issues and implements and documents technical
solutions.
Incident Management &
Support - Backups and Disaster Recovery:
-
Leverages
working knowledge of systems to perform backup, restore, and disaster recovery
processes.
-
Participates in
disaster recovery drills to ensure preparedness and compliance.
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Implements
disaster recovery solutions to ensure preparedness and regulatory compliance.
Communication &
Documentation - Technical Communication:
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Communicates
technical information to both technical and nontechnical personnel.
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Serves as a
technical liaison and provides domain-specific expertise to cross-organization
projects, programs, and activities.
Communication &
Documentation - Documentation & Reporting:
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Maintains
documentation on ticket updates, code contributions, infrastructure,
configurations, processes, and procedures (e.g., Disaster Recovery plans,
Standard Operating Procedures, Corrective and Preventative Action Plans).
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Generates
weekly and monthly reports on system performance and incident progress to
support operational and management outcomes, and builds an awareness of the
business impacts.
-
Researches,
proofs, and authors technical documentation in the area of standards and best
practices for internal use.
Additional Responsibilities
(as needed)
Cloud Infrastructure
Support:
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Collaborates
with DevOps and Site Reliability Engineer (SRE) teams to provide support for
large-scale infrastructure.
-
Implements
continuous integration and continuous deployment (CI/CD) pipelines
independently.
-
Performs
patching and version upgrades independently to support cloud infrastructure.
Automation:
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Supports
Workload Automation tools through design support, administration, and
optimization efforts.
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Troubleshoots
issues with automation tools, agents, and other connectivity to 3rd party
applications.
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Maintains and
supports cloud technologies.
Core Responsibilities
Planning & Execution:
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Independently
manages work, monitoring timelines and deliverables to ensure projects or
initiatives stay on track and meet requirements.
-
Proactively
prioritizes work and adapts to resource or timeline shifts, suggesting
adjustments to maintain project efficiency.
Collaboration &
Partnership:
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Collaborates
across teams to align on expectations and achieve shared objectives.
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Builds and
maintains a comprehensive understanding of business, stakeholder, and/or
customer needs to build and support effective partnerships.
-
Actively
listens to diverse perspectives and asks questions to ensure understanding of
others.
Problem Solving:
-
Independently
identifies and addresses standard and non-standard issues in accordance with
standard practices, escalating more complex issues as appropriate.
-
Analyzes data
and/or information from multiple sources to troubleshoot standard and
non-standard errors.
-
Contributes to
knowledge sharing and best practices.
Continuous Learning:
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Embraces
continuous learning by actively seeking to build knowledge and new skills
and/or tools and staying current with industry trends and best practices.
-
Seeks out and
leverages feedback and training to improve skills.
-
Contributes to
a culture of continuous learning and knowledge sharing with team members.
Continuous Improvement:
-
-Develops ideas
and recommends updates to increase the efficiency and effectiveness of
processes, protocols, and workflows within a team.
-
Seeks input
from team members on alternative approaches and methods for improving work.
Qualifications
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $68,300 to $148,300 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.